UNFAIR BUSINESS PRACTICE

<p>On 14 October 2016 I went to see a 2006 BMW 325i at Ignition Auto, marketed for sale on Cars.co.za. I test drove the vehicle and decided to proceed with the sale.</p> <p>Jared (manager)agreed to trade in my 1998 528i BMW for R25 000 as is.</p> <p>The finance application forms were sent to me via email and I completed them and sent them back the following morning, 15/09/2016.</p> <p>I was advised that the finance would usually take a day to approve.</p> <p>The process took longer and I was advised that their finance IT system was giving problems and they have a backlog of applications. Eventually after numerous calls and messages sent via WhatsApp I received a message on the 21st September 2016 from  the manager Jared saying ”Tamlynn got you the approval but we are waiting on validations but the other salesman has sold the 325 yesterday for cash.. I don’t have any other 325’s currently only a black 330i……”</p> <p>He said he was not at the office yesterday so did not know about the sale. He is the manager???</p> <p>It is unacceptable to be treated like this as there are emotions involved in purchasing  a vehicle!</p>