KM
Kitso M
Active since Sep 2016
10
Reviews
0
Industries
Reviews
10 reviews11 months ago
Misuse of My Information by an FNB Employee
Dear FNB Team, I am receiving repeated emails from someone named Leandra De Amaral regarding a car and payment. I do not know this person, yet she continues to contact me using what appears to be an FNB email address. It seems that my personal information is being used without my consent, and I am concerned that an employee of your company may be involved in *****ulent activity. I trusted FNB as a secure and reputable bank, but this situation is deeply troubling. Please investigate this matter urgently and provide clarification. I would also appreciate it if you could confirm whether my personal details are secure.
1 reply
11 months ago
Think Twice Before Enrolling with This College
I initially signed up on an installment plan and paid a deposit, which was fine, and I was ready to begin. I was contacted for onboarding, and at first, I actually enjoyed the process—I even started going through the course I had enrolled in. I was told during onboarding that a facilitator would be in touch, but I waited for weeks and no one ever contacted me. I had only been with the company for about a month when problems started becoming clear—and it turned out to be one horrible month. As my next installment approached, I received no reminders or communication—no payment link, no notice, nothing. I had to call in myself. I spoke with someone named Ayanda, who was unhelpful and kept interrupting me while I was trying to explain. I found the interaction frustrating and unprofessional, and that’s when I decided I couldn’t continue. When I emailed to cancel, the response felt dismissive. Even Ayanda’s so-called manager—who didn’t share their name—just said, “You confirmed this is a cancellation call,” with no interest in understanding or addressing my concerns. It was clear they didn’t really care whether I canceled or not. The service is extremely poor, and it feels like the company is more focused on collecting money than actually supporting students. To make matters worse, they don’t offer refunds—even for the deposit—despite failing to deliver on basic parts of the service. Just feels like a ****
2 replies
12 months ago
Nazley Nailed It: The Cat Breed Whisperer!
Nazley was so calm, patient and welcoming—it honestly felt like she really cared. I had no idea what breed my cat was, but the moment I described Momo, Nazley just knew. The call was long, but she never made me feel rushed; instead, she took her time to explain everything with such kindness and detail. I hope more people get to experience her amazing service because she’s truly wonderful. God bless her beautiful soul!
1 reply
27 months ago
Worst Agents
Worst customer service, I called in to clarify somethings and Sinalo said my line was bad and he would call me back. I've been waiting for minutes going to hours. Please talk to your agents
1 reply
31 months ago
ASAP does not deliver
I made an order on the 26th of November at 14:40. I didn't get my order on the 26th and I had to call on the 27th of November and the agents kept giving me the run around that my order was delivered but it wasnt. I tweeted , emailed I did everything. No got back to me. I basically lost R400
1 reply
35 months ago
After 3 Agents, I get the help I needed. Please talk to your staff
Horrible, I was using the secure chat app and I asked to downgrade my card. This was on the 5th of July 2023 and I remember I spoke to Trevor, he told me to send an email and all will be fine( That did not work) - 100000 points to Trevor as he didn't even bother to truly help me. He just wanted to get rid of me. So I had to chat with someone again on the 10th of July 2023 by the name of Christine - she said it will change after 2 days, no problem I waited and guess what...nothing. Today, I had a chat with Kediketse - she didn't even bother to hear what I was going through - 10000000000000000000000000000000000000 points if I could because... wow, no patience, nothing, just getting a salary. Then, I spoke to a different person, Mamello- she truly listened to me. The painful thing was that I was already angry, irritated and I won't lie I treated her badly because of the previous agents( I am sorry about that Mamello). She explained everything to me properly( The difference between aspire and premier), I wish Christine asked which card I would like to choose so I give her - 30points. However, the true Hero is Mamello, thank you so much, you deserve 1000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 points and beyond. I don't have much but I will definitely put you in my prayers. Thank you
1 reply
40 months ago
All they want is your money, they don't care about customers.
It seems like Vodacom doesn't either train their staff well or they just like lying to customers. I have to complain again and again about my mother's contract with Vodacom. Everything seemed to be resolved when they called my mother after my complaint and she was able to cancel her contract and get a refund. However, a lady called Phumeza tells my mother she is in arrears... how is that even possible when my mother has been paying for every single month. So, they decided to block my mother's phone and still till today they haven't sent any statement. I will never ever refer any to Vodacom as they truly don't care about customers but want our money.
3 replies
41 months ago
A REAL CON Provider
It seems that Vodacom has the nerve 2 scam elders, my poor mother has been trying to cancel her contract and they keep giving her the runaround. She didn't even receive her invoices for a whole three years and she kept calling and visiting the store but they keep taking her money. On top of that while she tried to cancel they decided to upgrade her contract with no FREAKEN phone, how is that possible? !. Your consultant Nikisha promised she would assist but she lied on the recorded line and did not contact my mother.
2 replies
41 months ago
I would like to Thank Shannon Wentzel for being so patient and steady fast in answering my questions
I would like to Thank Shannon Wentzel for being so patient and steady fast in answering my questions. Keep up the good work, we need more people like you 👏
1 reply
86 months ago
Audacious consultant
I called in today regarding a matter that was not resolved as yet. The first consultant I spoke to INATHI... Was so audacious. I needed assistance, instead she kept being so rude and hostile instead of assisting me and then I told her that I do not want to speak to her. I would like to be referred to someone else. Then she just hung up. The nerve she has.Vodacom should really teach their consultants manners
2 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)