Siphokazi S

Terrible customer service

<p>Yesterday evening just after 5, i decided to get fish at Hooked on Fish at Greenacres Mall in Port Elizabeth. To my surprise as i was standing there to place my order, there was no one to take orders which was not a problem as the manager in his white shirt was there chatting to a lady . He did not even move to assist instead he went into the back office and i was still standing there waiting for assistance, eventually a lady came and took my order and i paid. I then went into the next shop to get a few things and came back to the collection side. I again stood there, there was a guy moping the floor on the other side of the collection table, ignoring me, behind her a lady taking fish out of the deep fryer also ignoring me. I had to shout to the lady and ask her is someone going to help me, she decided to call guy that was moping who had now went to the other side. She then decided to help me took my receipt and gave me my 2 boxes of takeway without any bag to put them into. I then aske the lady what am i supposed to do with them and she said rudley , there are plastic bags take one and them in. I have never seen so much rudeness in my life</p>