Verna T

Extremely disappointed in Hamleys V& A Waterfront.

Extremely disappointed in Hamleys V& A Waterfront. I have tried numerous times to contact the shop on the contact number indicated on the receipt, unfortunately this number never seems to be answered and goes to some sort of voice mail. On the 22nd of April 2023, I bought my son an HX 750 6 Function drone, as a gift to take home to Mossel Bay. This seems to have been the biggest mistake and worst decision ever made, not only DOES THE DRONE NOT WORK, but shortly after my purchase, at this specific store, my credit card was cloned and various *****ulent purchases made. It also seemed as if I was being billed twice for the purchase on my bank account!! Luckily my bank was quick to respond! However I have not had a single response from Hamleys, with regards to the purchase, return of the drone, refund or the credit card ***** that seems to have taken place right after my purchase at their store. Its the worst experience ever!!