JS
Jacques S
Active since Nov 2016
10
Reviews
0
Industries
Reviews
10 reviews114 months ago
"unQuotable" - Slow-moving
<p>As a first time customer, I was seriously not impressed how difficult it is to get a international quote. It took over 24 hours to get a quote and then on receipt of the quote it was not for an "express" service, but a week service - Not too sure why there is an "express" in the company name.</p> <p> </p> <p>Not impressed at the lethargic responses. In today's world of technology I thought TNT we be pretty awesome based on reviews we have read.</p> <p> </p> <p>3 other international carriers replied within 30-45 minutes for quotes, so we made of one of them.</p>
56 replies
114 months ago
Affordable and excellent service
<p>The Capitec branch in Woodstock, Tokai (Checkers and Pick n Pay centres) - brilliant service and pretty simple. usually a flash of your capitec card and a fingerprint and you can get everthything done that you want to do.</p> <p> </p> <p>It is a simple, no hassle bank. Just dont go to the bank on a pay weekend, that is the only drawback, otherwise a really good service from these guys!</p>
56 replies
114 months ago
Mega awesome burgers
<p>I have been here twice now with some friends and the burgers are seriously good! Keep up the good work!</p>
0 replies
114 months ago
Domain Renewals
<p>For dot COM domains, these guys do not have a auto-renewal process which is a bit of schlep. Not that impressed. with my dot CO.ZA domains I had to phone and ask for a auto-renewal. </p> <p> </p> <p>I would have thought in this day and age these guys would be jacked.</p>
0 replies
114 months ago
Domain renewals
<p>I love the automation of domain renewals! All hassle free. It works like clockwork and give me more time to do other things.</p>
0 replies
114 months ago
Wobbly Experience
<p>Tasha Restaurant at the V&A Waterfront has a great atmosphere, but was not impressed with the wobbly tables and wobbly plates, a order mix up and blunt knives.</p> <p> </p> <p>Food was okay, but would not recommend this palce. That was just my experience. Too pricey for what you get overall.</p>
0 replies
114 months ago
Awesome Service
<p>Every now and then I go to the ABSA at the V&A Waterfront. There are two tellers there that I normally deal with. Great guys! Always willing to help, Always friendly. That is what one needs.</p> <p> </p> <p>Oh, and it all starts with a smile.</p> <p> </p> <p>Thanks to those 2 gentleman.</p>
56 replies
114 months ago
FOCUS (We dont think so) CONNECT (No client connection) GROW (We doubt they can)... Futile
<p>We posted a review on 3 November regarding a query. We got a reply via Hello Peter and that was it. We tried to get hold of Charmaine, but she does not respond. Pretty useless customer care.</p> <p> </p> <p>I am not sure if it is actually worth the energy to get this "Customer Service Executive" to respond. Pretty useless if you ask me. No Pride, A Reflection of the services offered by DHL seems pretty transparent now - incompetent! </p> <p> </p> <p> </p> <p>The original query....</p> <p> </p> <p>Excellence simply NOT delivered</p> <p>sending numorous emails to the account departments to query a mess DHL made and yet after several calls and emails, there is just no response. I would have have thought the German folk too pride in their business</p> <p> </p> <p>The original reply:</p> <p> </p> <p>Good morning Jacques,</p> <p>I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in. </p> <p> Could you please forward the emails to me so we can address this matter accordingly and with the relevant department responsible and provide the necessary assistance you require and rightfully deserve. I have sent an email with all my details and you may forward the information to me directly.</p> <p>Kind regards,</p> <p>Charmaine Ram</p> <p>Customer Care Executive</p> <p> </p> <p>STILL WAITING...</p>
56 replies
115 months ago
Well corked
<p>my family and I have been to the original Hussar Grill in Rondebosch. Great atmosphere, the staff I always find friendly and dont hound you the whole time. We normally take our own wine, and not like other restaurants, there is no corkage fee which makes this spot even more welcoming. If you are looking for good quality food, friendly service, this is the place to go to. Oh yes, make sure you book to avoid disappointment.</p>
0 replies
115 months ago
Excellence simply NOT delivered
<p>sending numorous emails to the account departments to query a mess DHL made and yet after several calls and emails, there is just no response. I would have have thought the German folk too pride in their business</p>
278 replies
Review Distribution
5 Star
5 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
3 (30%)