AD
Ashleigh D
Active since Nov 2016
43
Reviews
0
Industries
Reviews
43 reviews6 months ago
Poor aftersales service.
Bikeshop Rivonia offers a positive experience when purchasing a bike, with helpful and knowledgeable staff guiding you through the selection process. However, the after-sales service leaves much to be desired. Once the sale is complete, getting assistance with your bike or license becomes a frustrating challenge, requiring numerous follow-ups to receive any support. While they are eager to take your money, be prepared to advocate for yourself if you expect timely after-sales care. Overall, it’s a decent place to buy a bike, but the lack of follow-up service is a significant drawback. To date, I have not been contacted without following up first. I still don't have my bike registered or licensed.
0 replies
7 months ago
Unnecessarily obstructive
Naked Insurance offers a convenient online platform, making it easy to manage your policy and reach out via email for any queries. However, my experience has been quite frustrating. When I encountered issues with the app, they requested evidence that was impossible for me to provide. Additionally, I faced significant challenges when attempting to cancel my coverage. Despite having sold my car, I was charged for the period after the sale due to difficulties logging my information and canceling through the app. Even after providing proof of the app problems, my request for a review was refused. Moreover, the company has been unnecessarily obstructive when I sought to speak with a manager to resolve my complaint. Overall, I would think twice before using Naked Insurance, as they seem more focused on profiteering than genuinely assisting their clients.
53 replies
7 months ago
Carbon Cover - Bike Insurer of Choice
I recently had the pleasure of working with Terry Terblanche, an exceptional insurance advisor for my motorcycle coverage, and I couldn't be more satisfied with the experience. From the very beginning, the follow-up was outstanding. Terry consistently, but politely, checked in to ensure I had all the necessary information, making the process feel seamless and stress-free. His friendly demeanour made every interaction enjoyable, turning what could have been a daunting task into a pleasant journey. The quotes provided were not only reliable but also tailored to my specific needs, ensuring I received the best coverage for my budget. What truly impressed me was Terry's dedication; he went above and beyond to help me navigate the complexities of motorcycle ownership. His willingness to answer questions and provide guidance at every step made a significant difference in my confidence as a new bike owner. Overall, I highly recommend Carbon Cover for anyone looking to insure their motorcycle. The exceptional support and commitment to customer satisfaction truly set them apart!
0 replies
14 months ago
Efficient, friendly, fast
Every single member of staff went out of their way to offer superior service. The facilities are welcoming, the staff knowledgable and efficient. I was kept up to date daily. I can't thank you enough for the great work you did on my Toyota.
0 replies
14 months ago
Inspiring Confidence
Naked Insurance has been amazing! They expedited my repairs and chose the most wonderful body shop with courteous and knowledgeable staff who have gone out of their way to keep me updated daily. Everything was well organised from start to finish. They inspire confidence over and over again!
53 replies
17 months ago
Takes advantage of older disabled people.
This company takes advantage of disabled pensioners. They copy and paste replies and don't answer questions asked from a client who genuinely wants to do the right thing.
56 replies
24 months ago
Surprisingly superior service
This is a fantastic way to do business your way at the time of your choosing. I have been able to change payment dates, and automatically update any details. The best is that the feedback turnaround for queries is excellent and spot-on.
53 replies
26 months ago
Dancing through life with excellence
At Strictly Ballroom Dance Centre in Broadacres, Fourways, you receive exceptional ballroom dance teaching and personal service where everyone knows your name. There are also the most amazing socials, which are free, where you can try out your new dance skills and meet people who just want to dance through life.
0 replies
26 months ago
Competence and Value for Money
At Fleurtation, the staff are extremely competent and knowledgeable. They will help you know where to plant an item, what can stand extreme temperatures, and best of all, the prices are amazing!
0 replies
28 months ago
Naked Insurance rocks, even when I am Naked!
My cover was quick and easy and didn't entail going out into the city. All my queries are responded to very quickly and precisely.
129 replies
Review Distribution
5 Star
28 (65.11627906976744%)
4 Star
6 (13.953488372093023%)
3 Star
3 (6.976744186046512%)
2 Star
1 (2.3255813953488373%)
1 Star
5 (11.627906976744185%)