Daly Credit Corporation
Verified Business
|1|46 Reviews (last 12 months)|Responds in 10h 55m
Daly Credit Corporation
Verified Business
|1
46 Reviews (last 12 months)
Responds in 10h 55m
Scores reflect the Overall AI Score for each category
Daly Credit Corporation
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Daly Credit Corporation is described overwhelmingly negatively. Customers report persistent harassment after settlement, missing paid-up letters, payments not allocated, unauthorised debits, and inaccurate credit bureau updates. Agents are frequently called rude or dismissive, and communication channels including WhatsApp, email and phone routinely go unanswered once payment has been made.
Replied to 100% of negative reviews
Reply time on negative reviews: 10h 55m
TrustIndex
2.5
Ranking
#30
in Loans & Credit
Reply Time
10h 55m
NPS Score
-82
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 10h 55m
Sep '25 - Aug '26
Based on recent customer reviews, Daly Credit Corporation is described overwhelmingly negatively. Customers report persistent harassment after settlement, missing paid-up letters, payments not allocated, unauthorised debits, and inaccurate credit bureau updates. Agents are frequently called rude or dismissive, and communication channels including WhatsApp, email and phone routinely go unanswered once payment has been made.
Daly Credit Corporation has a TrustIndex of 2.5 out of 10 on Hellopeter, based on 46 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 10 hours 55 min. Hellopeter has tracked Daly Credit Corporation across 317 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
I have been making payment for the past 6 months consecutively last year but there hasn’t been any progress on my account , I would still get charged for SMS or calls that I have never even received , till I stopped making payment in January because it did not make sense as to why I pay every month but the amount remains the same .Today I called the company and asked the final amount to settle my account and the discount , I had already logged in to their self service portal and the lady on the call spoke a different amount than the one I am seeing on the statement I saw online .I told her I am not going to agree to a price that I don’t know anything about and can my issue be escalated to the manager , I then asked how soon can I get feedback and she said she doesn’t know which manager is working and when I’ll get feedback .When I tried to voice out also about my previous payments and charges I do not know about , her tone changed .It is really unfair that I would be forced to an amount I know nothing about and it’s not matching what is on their system
1 reviews | Active since May 2026
I have been making payment for the past 6 months consecutively last year but there hasn’t been any progress on my account , I would still get charged for SMS or calls that I have never even received , till I stopped making payment in January because it did not make sense as to why I pay every month but the amount remains the same .Today I called the company and asked the final amount to settle my account and the discount , I had already logged in to their self service portal and the lady on the call spoke a different amount than the one I am seeing on the statement I saw online .I told her I am not going to agree to a price that I don’t know anything about and can my issue be escalated to the manager , I then asked how soon can I get feedback and she said she doesn’t know which manager is working and when I’ll get feedback .When I tried to voice out also about my previous payments and charges I do not know about , her tone changed .It is really unfair that I would be forced to an amount I know nothing about and it’s not matching what is on their system
1 reviews | Active since Apr 2025
We have a payment arrangement on an outstanding debt. R1000.00 is paid every month through Daly's customer portal - which is something they recommend. We paid on the 28/04/2026 and up until now they've been phoning us threatening that we haven't paid, broken arrangements, even emails stating it. Even now they haven't even captured this payment - and i send proof of payment immediately when it's done.
1 reviews | Active since Apr 2025
We have a payment arrangement on an outstanding debt. R1000.00 is paid every month through Daly's customer portal - which is something they recommend. We paid on the 28/04/2026 and up until now they've been phoning us threatening that we haven't paid, broken arrangements, even emails stating it. Even now they haven't even captured this payment - and i send proof of payment immediately when it's done.
1 reviews | Active since Oct 2009
I recently logged onto their actual site as was prompted via their What's App channel. I get conflicting messages. I get emails thanking me for the payment. Then when I use their What's App - I get told they haven't received any payment since January. Then I start another chat and the next one confirms all my payments are up to date!! Logged onto their site and noticed I am being charged for monthly SMS and phone calls! When I initiated the chat via their online site - the lady Arshni or something advised me of a higher amount due?? And that I MUST pay R400. And also, they can't stop those charges for SMS / phone calls until I have finished the amount owing! That's *********! I want these fees stopped completely. And all the money they have charged me for it deducted off my amount owing!
1 reviews | Active since Oct 2009
I recently logged onto their actual site as was prompted via their What's App channel. I get conflicting messages. I get emails thanking me for the payment. Then when I use their What's App - I get told they haven't received any payment since January. Then I start another chat and the next one confirms all my payments are up to date!! Logged onto their site and noticed I am being charged for monthly SMS and phone calls! When I initiated the chat via their online site - the lady Arshni or something advised me of a higher amount due?? And that I MUST pay R400. And also, they can't stop those charges for SMS / phone calls until I have finished the amount owing! That's *********! I want these fees stopped completely. And all the money they have charged me for it deducted off my amount owing!
1 reviews | Active since Sept 2021
I am extremely dissatisfied with the service I have received from Daly. My loan account was fully settled in October 2025, yet to this day it remains open. Even worse, interest continues to accumulate on an account that should have been closed months ago. This is completely unacceptable and reflects serious negligence. What is most concerning is the complete lack of accountability. Daly was highly proactive when it came to collecting payment, but once the account was settled, all communication stopped. I received no confirmation, no closure, and no follow-up from their side. I have had to repeatedly chase them for answers — sending emails and making calls that were never returned, despite being told someone would call me back. The only responses I have received are vague statements such as “we have followed up with our client,” with no timelines, no ownership, and no resolution. As a direct result of their failure to act: • Interest is being charged incorrectly on a settled account • I am unable to close my cheque account • I am incurring ongoing bank charges • My credit profile is at risk This has now been ongoing for months, with no meaningful progress. It is extremely concerning that a law firm handling financial matters operates with this level of inefficiency and disregard for their responsibilities. Once they have your money, there appears to be no urgency to complete the process. I expect immediate action to close this account, reverse all incorrect charges, and rectify any impact on my credit record. I would strongly caution others before dealing with Daly based on this experience.
1 reviews | Active since Sept 2021
I am extremely dissatisfied with the service I have received from Daly. My loan account was fully settled in October 2025, yet to this day it remains open. Even worse, interest continues to accumulate on an account that should have been closed months ago. This is completely unacceptable and reflects serious negligence. What is most concerning is the complete lack of accountability. Daly was highly proactive when it came to collecting payment, but once the account was settled, all communication stopped. I received no confirmation, no closure, and no follow-up from their side. I have had to repeatedly chase them for answers — sending emails and making calls that were never returned, despite being told someone would call me back. The only responses I have received are vague statements such as “we have followed up with our client,” with no timelines, no ownership, and no resolution. As a direct result of their failure to act: • Interest is being charged incorrectly on a settled account • I am unable to close my cheque account • I am incurring ongoing bank charges • My credit profile is at risk This has now been ongoing for months, with no meaningful progress. It is extremely concerning that a law firm handling financial matters operates with this level of inefficiency and disregard for their responsibilities. Once they have your money, there appears to be no urgency to complete the process. I expect immediate action to close this account, reverse all incorrect charges, and rectify any impact on my credit record. I would strongly caution others before dealing with Daly based on this experience.
1 reviews | Active since May 2023
My account was left with R1391. 50, which I settled it.. Now when I check my statement I am owing R160 (commission). I have been trying to reach even on whatsapp with no luck. Where is the R160 coming from, because I have settled my account.. This is really insane, can someone call me.
1 reviews | Active since May 2023
My account was left with R1391. 50, which I settled it.. Now when I check my statement I am owing R160 (commission). I have been trying to reach even on whatsapp with no luck. Where is the R160 coming from, because I have settled my account.. This is really insane, can someone call me.
1 reviews | Active since Nov 2021
Disgusting service received from this company I am convinced they don't want people to be debt free. I made a payment days ago using the link they provided on an email. Continued receiving disgusting emails from them. I then called to inform them that I made a payment only to be told they didn't receive it as yet. I paid using the link on the email they sent to me. I then asked for banikg. Details so I could do an Eft payment going forward as clearly it seems like the link is useless as it takes days to allocate payments apparently you cannot pay via Eft only the stupid link and debit order. They are horrible to deal with. You will be paying and nothing will happen they will just send you annoying emails. They want you to pay but when you pay they can't find your payment.Is this the company woolworths trusts....
1 reviews | Active since Nov 2021
Disgusting service received from this company I am convinced they don't want people to be debt free. I made a payment days ago using the link they provided on an email. Continued receiving disgusting emails from them. I then called to inform them that I made a payment only to be told they didn't receive it as yet. I paid using the link on the email they sent to me. I then asked for banikg. Details so I could do an Eft payment going forward as clearly it seems like the link is useless as it takes days to allocate payments apparently you cannot pay via Eft only the stupid link and debit order. They are horrible to deal with. You will be paying and nothing will happen they will just send you annoying emails. They want you to pay but when you pay they can't find your payment.Is this the company woolworths trusts....
1 reviews | Active since May 2020
Sickening! I am sick of your disgusting service! You treat people in debt as inhumane. I have tried to contact you guys multiple times in an attempt to settle my outstanding credit card debt. Yet no one has responded with the settlement quote. When will someone attend to my request for a settlement quote for my FNB credit card - OR YOU WOULD RATHER HAVE SOMEONE IN DEBT LONGER THAN ALLOW THEM TO SETTLE?
1 reviews | Active since May 2020
Sickening! I am sick of your disgusting service! You treat people in debt as inhumane. I have tried to contact you guys multiple times in an attempt to settle my outstanding credit card debt. Yet no one has responded with the settlement quote. When will someone attend to my request for a settlement quote for my FNB credit card - OR YOU WOULD RATHER HAVE SOMEONE IN DEBT LONGER THAN ALLOW THEM TO SETTLE?