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Ilze P

Active since Apr 2025

5

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0

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5 reviews

Daly Credit Corporation

3 months ago

Daly = Daily harassment

We have a payment arrangement on an outstanding debt. R1000.00 is paid every month through Daly's customer portal - which is something they recommend. We paid on the 28/04/2026 and up until now they've been phoning us threatening that we haven't paid, broken arrangements, even emails stating it. Even now they haven't even captured this payment - and i send proof of payment immediately when it's done.

1 reply

5 months ago

*****ing my money for service i DID NOT receive.

The worse possible service that I've ever received in my life. Your money gets taken for services not supp****, ticketing system doesn't work. When you log through clientzone tickets get closed without ANY feedback. I've spent hours and hours on whatsapp chat lines, phoning and emailing. I had NO fibre for a month, the router was configured incorrectly that was supp****, i had to return it...ended up waiting two weeks, got it back still it wasn't working. I was however still billed for this entire month of having absolutely no service. Eventually a consultant found a way for us to get into the router - it was completely set up on another network and no one knew the password. I then found the password and the person name and surname that the router actually use to belong to - i even supp**** this name and surname to Afrihost with the person's number.

0 replies

6 months ago

MBD Took my Money and Harass Strangers to get hold of me

I accepted a settlement offer on an ABSA Personal loan acc. I paid it in full on 28th January 2026. Until today I've not received a paid up letter. I have sent more than 25 emails and 47 phone calls. You are lucky if a call gets answered at all and on the rare occasion that someone does answer, the call is dropped instantly. Even when the call is dropped, no one phones me back. I cannot get hold of anyone, their WhatsApp channels are a joke as it's not attended to and in the meantime they text me 5 threatening messages a day and ABSA has sent me more letters regarding this. To top it all off - they started phoning my brother's ex girlfriend of 20 yrs ago that we have no contact with looking for me...... *** then she posted on FB about how she's being harassed for my debt and other people had to me know. I dealt on email with Karabo Modisane and Bongani Ntshangase they stopped responding the minute i paid and sent proof of payment.

2 replies

16 months ago

Vodacom - insult to injury

On the 31st of March Vodacom disconnected and deleted our numbers. The details of this are contained on my previous report. I spoke to their collections on a recorded phone call the same day and received instructions on what to pay and the restoration of our lines. It is now 14 days later and still only ONE line is active. the Billing has still not been rectified as on the 1st april i was billed for the remaining portion of each device contract - when i was told this would be rectified and revert to the monthly contract fees. No airtime or data was added when eventually the one line became active, ending in 2590. I have sent in excess of 20 emails to the srm email address and received 4 replies only. I phone more than 5 times a day and every single person gives me a different story. The most amusing one is that I'm told ALL LINES are active when they clearly are not. I was told this on email and on calls, yet the one on email said "tried phoning and couldn't reach you" - yes cause the number is not connected, all of this i specified in my multiple emails. Ending 9982 and 8447 are NOT connected. The other lines are not call receiving lines but also NOT active. I have followed procedure and it's been escalated with reference nrs,only to be told that the reference nrs won't work - then what is the point? What more should i do for someone to actually assist me ?

5 replies

16 months ago

Hard times harder with Vodacom !

On Monday our lines were cut and deleted by Vodacom after being a customer for 24 years. In full disclosure our account was in arrears and we were reverted to Top Up plans until arrears are settled. We had a payment arrangement of debit order going off monthly and this year received statements with zero balances. Upon investigation we also now realize this debit order didn't go off. Since Monday I've tried to get in touch with Vodacom - my cellphone number has been deleted, so all the self-service options throw me out as i'm not seen as a vodacom customer. On Monday when i managed to speak to someone i was told to email subscriber collections and legal collections, both which i did and i did the authentication as required immediately - still until today, I've not heard a word. I want to confirm and pay full outstanding amount, I cannot access any Vodacom platforms and nothing works for me. I was told that we only have 7 days or my numbers will be deleted permanently, I find this quite shocking. Yet we are on day 4 now and I've not been able to reach anyone.

11 replies

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