Active since Nov 2016
I am extremely disappointed with the poor service and lack of accountability I have experienced at the NTT Newcastle. I paid for my Gauteng registration, a full tank of fuel (R1,000), and a R2,000 registration fee, yet these matters remain unresolved. In addition, I was charged R6,500 for delivery, but the explanations given have been inconsistent. Despite several follow-ups, I keep being passed from one person to another, and no one is taking ownership of my case. Communication only happens when I chase, which is unacceptable. I expected professional service, but instead, I am left frustrated and without clear answers.