Christopher M

Unscrupulous treatment by the Motor Car Repair Dealer: Pretoria

<p>Complaint against the Unscrupulous treatment by Mr E.C Griesel<br /> <br />Inbox<br />x<br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />9/14/15 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Dear Madam </p> <p> </p> <p>I have entered into a service contract with Mr E.C. Griesel operating as , Unique Auto Centre at corner Bremmer &  Wilhem Streets<br />, a Shell Garage in Dasport. their phone number is ********** . the contract was entered into on or by 2 May 2015 and to the value of R 25.000/ I had to pay a deposit of R15.000 before Mr Griesel could start repairing the vehicle which I paid on 4 May 2015. Up to now I cannot get my car as Mr Griesel keep on using a Mr Dan to keep on telling me that they have taken the car to Mercedes-Benz. Six weeks I have been requesting them to advise me which Mercedes it is to no avail, Instead they bang a phone on me. please call me at ********** 030 for more information on the matter</p> <p> </p> <p><br />Regards<br /> <br /> <br /> <br /> <br /> <br />Marleen ********** />9/15/15 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> </p> <p>Good day, </p> <p> </p> <p>The Consumer Protection Act, No.68 of 2008, which came into effect on 31 March 2011 is not just a guideline for consumers as some may presume. It is a consumer’s right to protection against discriminatory marketing practices, disclosure of information, right to fair & honest dealing and accountability by suppliers. Consumers also have the right to query the inferior quality of goods and services. Suppliers are not permitted to directly or indirectly, provide customers with false, misleading or deceptive representations regarding goods or services.</p> <p> </p> <p>Our Mediation Process:</p> <p> </p> <p>We can assist you by making use of our mediation process, please see below for more information and clarity on the process and pricing.</p> <p> </p> <p>We are private Mediators and Arbitrators, specializing in alternative dispute resolution (ADR), the advantage of ADR is that we do not charge exorbitant fees like lawyers but we charge a fixed price to resolve the dispute.</p> <p> </p> <p>We will follow the prescribed process of Sec 70 of the Consumer Protection Act, which is as follows:</p> <p> </p> <p>1) Send a letter to the supplier and request them to mediate the matter.</p> <p> </p> <p>2) If no response we will follow up with a second letter.</p> <p> </p> <p>3) We issue a certificate that the matter could not be resolved by mediation.</p> <p> </p> <p>4) We will refer the dispute on your behalf to the necessary forums such as the RMI and IDA for a resolution.</p> <p> </p> <p>5) If you are not satisfied with the outcome of the forums we will also assist you to refer the matter to the National Consumer Commission as a value added service. Please note that we will assist you to draft the documentation but it is your responsibility to mail or fax the final documents to the Commission.</p> <p> </p> <p>6) We will supply the parties with a summary of e-mail correspondence but we reserve the right to edit some of the wording without changing the factual content of the mail.</p> <p> </p> <p>We will assist you with the full process at a fee of R 1500-00, which includes all the correspondence, mediation, drafting of documents and referral to the various forums.</p> <p> </p> <p>Our services will include advising you on all correspondence between yourself and the other parties if and when needed.</p> <p> </p> <p>Please note that our founder (Duon Odendaal) is a registered panellist of the Arbitration Foundation of South Africa and duly registered as a Mediator and Arbitrator. We guarantee that we will act professional and within the prescribed rules of the Arbitration Foundation as well as the Arbitration Act. </p> <p> </p> <p>Please do not hesitate to contact me for more information or inform me if you are interested in our services.</p> <p> </p> <p>I would like to thank you for your interest in our organisation and the mediation process.</p> <p> </p> <p>Kind regards,</p> <p> </p> <p>Marlene de Lange.</p> <p>(012) 7555-277</p> <p>SA Consumer Complaints</p> <p>153 Elizabeth Street</p> <p>Wonderboom</p> <p>PRETORIA</p> <p>0182</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>From: christopher simon Moropa ********** <br />Sent: 14 September 2015 06:18 PM<br />To: ********** za<br />Subject: Complaint against the Unscrupulous treatment by Mr E.C Griesel</p> <p><br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Marleen ********** /> <br /> <br />Complaint against the Unscrupulous treatment by Mr E.C Griesel<br />Important mainly because it was sent directly to you.<br />Click to teach Gmail this conversation is not important.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Inbox<br /> <br />x<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />9/14/15 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Dear Madam </p> <p> </p> <p>I have entered into a service contract with Mr E.C. Griesel operating as , Unique Auto Centre at corner Bremmer &  Wilhem Streets<br />, a Shell Garage in Dasport. their phone number is ********** . the contract was entered into on or by 2 May 2015 and to the value of R 25.000/ I had to pay a deposit of R15.000 before Mr Griesel could start repairing the vehicle which I paid on 4 May 2015. Up to now I cannot get my car as Mr Griesel keep on using a Mr Dan to keep on telling me that they have taken the car to Mercedes-Benz. Six weeks I have been requesting them to advise me which Mercedes it is to no avail, Instead they bang a phone on me. please call me at ********** 030 for more information on the matter</p> <p> </p> <p><br />Regards</p> <p><br />Simon <br /> <br /> <br /> <br /> Reply<br /> <br /> Forward<br /> <br /> <br /> <br /> <br />Marleen ********** za><br />9/15/15 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> </p> <p>Good day, </p> <p> </p> <p>The Consumer Protection Act, No.68 of 2008, which came into effect on 31 March 2011 is not just a guideline for consumers as some may presume. It is a consumer’s right to protection against discriminatory marketing practices, disclosure of information, right to fair & honest dealing and accountability by suppliers. Consumers also have the right to query the inferior quality of goods and services. Suppliers are not permitted to directly or indirectly, provide customers with false, misleading or deceptive representations regarding goods or services.</p> <p> </p> <p>Our Mediation Process:</p> <p> </p> <p>We can assist you by making use of our mediation process, please see below for more information and clarity on the process and pricing.</p> <p> </p> <p>We are private Mediators and Arbitrators, specializing in alternative dispute resolution (ADR), the advantage of ADR is that we do not charge exorbitant fees like lawyers but we charge a fixed price to resolve the dispute.</p> <p> </p> <p>We will follow the prescribed process of Sec 70 of the Consumer Protection Act, which is as follows:</p> <p> </p> <p>1) Send a letter to the supplier and request them to mediate the matter.</p> <p> </p> <p>2) If no response we will follow up with a second letter.</p> <p> </p> <p>3) We issue a certificate that the matter could not be resolved by mediation.</p> <p> </p> <p>4) We will refer the dispute on your behalf to the necessary forums such as the RMI and IDA for a resolution.</p> <p> </p> <p>5) If you are not satisfied with the outcome of the forums we will also assist you to refer the matter to the National Consumer Commission as a value added service. Please note that we will assist you to draft the documentation but it is your responsibility to mail or fax the final documents to the Commission.</p> <p> </p> <p>6) We will supply the parties with a summary of e-mail correspondence but we reserve the right to edit some of the wording without changing the factual content of the mail.</p> <p> </p> <p>We will assist you with the full process at a fee of R 1500-00, which includes all the correspondence, mediation, drafting of documents and referral to the various forums.</p> <p> </p> <p>Our services will include advising you on all correspondence between yourself and the other parties if and when needed.</p> <p> </p> <p>Please note that our founder (Duon Odendaal) is a registered panellist of the Arbitration Foundation of South Africa and duly registered as a Mediator and Arbitrator. We guarantee that we will act professional and within the prescribed rules of the Arbitration Foundation as well as the Arbitration Act. </p> <p> </p> <p>Please do not hesitate to contact me for more information or inform me if you are interested in our services.</p> <p> </p> <p>I would like to thank you for your interest in our organisation and the mediation process.</p> <p> </p> <p>Kind regards,</p> <p> </p> <p>Marlene de Lange.</p> <p>(012) 7555-277</p> <p>SA Consumer Complaints</p> <p>153 Elizabeth Street</p> <p>Wonderboom</p> <p>PRETORIA</p> <p>0182</p> <p> <br /> <br /> <br /> <br /> <br /> <br /> <br />Sans Serif<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> <br />  <br />Send<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />  <br /> <br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />Feb 17 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Hi Marlene<br /> <br />I will accept your offer and will pay on the 28th<br />Please see herewith the condition of the car at the time I contacted you and now. I tried the consumer council and Sowetan but could not be helped<br /> <br />Complaint against the Unscrupulous treatment by Mr E.C Griesel<br />Important mainly because it was sent directly to you.<br />Click to teach Gmail this conversation is not important.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Inbox<br /> <br />x<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />9/14/15 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Dear Madam </p> <p> </p> <p>I have entered into a service contract with Mr E.C. Griesel operating as , Unique Auto Centre at corner Bremmer &  Wilhem Streets<br />, a Shell Garage in Dasport. their phone number is ********** . the contract was entered into on or by 2 May 2015 and to the value of R 25.000/ I had to pay a deposit of R15.000 before Mr Griesel could start repairing the vehicle which I paid on 4 May 2015. Up to now I cannot get my car as Mr Griesel keep on using a Mr Dan to keep on telling me that they have taken the car to Mercedes-Benz. Six weeks I have been requesting them to advise me which Mercedes it is to no avail, Instead they bang a phone on me. please call me at ********** 030 for more information on the matter</p> <p> </p> <p><br />Regards</p> <p><br />Simon <br /> <br /> <br /> <br /> Reply<br /> <br /> Forward<br /> <br /> <br /> <br /> <br />Marleen ********** za><br />9/15/15 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br />Marleen ********** /> Feb 17 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> </p> <p>Dear Client,</p> <p> </p> <p>Attached is the necessary forms for completion and return them to me, please also attach all correspondences as well as any other documentation pertaining to your case.</p> <p>PLEASE TAKE NOTE: If this is a motor vehicle complaint, kindly attache a copy of the vehicle reg documents in order for me to have the VIN, reg and engine number.</p> <p> </p> <p>Please use your Name and Surname as reference when making your payment and forward me the Prove of Payment.</p> <p> </p> <p>You will be issued with a electronic invoice on receipt of payment.</p> <p> </p> <p>Banking particulars is as follows:</p> <p> </p> <p>D Odendaal.</p> <p>Capitec Bank.</p> <p>Savings Account</p> <p>Acc nr: ********** 432</p> <p>Branch: 470010</p> <p> </p> <p>Please do not hesitate to contact me should you have any questions.</p> <p> </p> <p>Kind regards</p> <p> </p> <p>Marleen De Lange</p> <p>SA Consumer Complaints</p> <p>153 Elizabeth Street</p> <p>Wonderboom</p> <p>PRETORIA</p> <p>0182</p> <p>Tel: ********** </p> <p>Fax: 086  **********        </p> <p>e-mail: ********** za</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>From: christopher simon Moropa ********** <br />Sent: 17 February 2016 01:03 PM<br />To: ********** za<br />Subject: Re: Complaint against the Unscrupulous treatment by Mr E.C Griesel</p> <p> </p> <p>Hi Marlene<br /> <br />I will accept your offer and will pay on the 28th<br />Please see herewith the condition of the car at the time I contacted you and now. I tried the consumer council and Sowetan but could not be helped<br /> <br />Complaint against the Unscrupulous treatment by Mr E.C Griesel<br />Important mainly because it was sent directly to you.<br />Click to teach Gmail this conversation is not important.<br /> <br /> <br /> <br /> <br /> <br /> <br />Inbox<br /> <br />x<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /><br />Dear Madam I have entered into a service contract with Mr E.C. Griesel operat...<br />9/14/15</p> <p><br />Dear Madam I have entered into a service contract with Mr E.C. Griesel operat...</p>