UA
Unique Auto Centre
Unclaimed Business
UA
Unique Auto Centre
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
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Farouk O
1 reviews | Active since Jan 2020
6 Mar 2024, 10:20
Westmead Auto Centre
I went to this auto repair centre in westmead for a quote on my Mercedes Benz C 200 for an accident quotation. I was amazed by the service I received from Maria Mc Daniel who painstakingly did a thorough evaluation of the repairs to vehicle and within 24 hours I received my quote. Well done Westmead Auto Centre
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Farouk O
1 reviews | Active since Jan 2020
6 Mar 2024, 10:20
Westmead Auto Centre
I went to this auto repair centre in westmead for a quote on my Mercedes Benz C 200 for an accident quotation. I was amazed by the service I received from Maria Mc Daniel who painstakingly did a thorough evaluation of the repairs to vehicle and within 24 hours I received my quote. Well done Westmead Auto Centre
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kesentseng T
1 reviews | Active since Jan 2020
14 Jan 2020, 10:29
Unique Auto Center is ***
<div>i went to Unique Auto Centre to make inquiry with regards to their advertisement to repair gearbox at R1,700. my husband and i told them the problem with my car, and they charged a total of R2,500. They asked to come pick the car if we are ready to repair since the car is driving, and they came to pick it up. Unique Auto center contacted me after few weeks and told me my gearbox would cost R16,000, and i told them i ll need to take my car as the amount they charged is way too beyond my budget as i can't afford since they told me initially ll cost R2500 which i had budgeted for. They advised if i can afford R10,000 for them to change the gearbox, clutch, and flywheel, which was difficult for me, but i accepted since they guarantee that it ll be done perfectly and i wont have to go through the problem again. i paid a deposit of R5,000, and told me it ll be ready in two weeks, but got a call from them two months later that my car is ready after numerous calls following up on the progress of my husband's car as they have promised it ll be ready in two weeks. I tested the car with them, which it took longer to start the car than it should, and the gear was so hard to change, and there was also some funny noise which i complained about, but i was told that the noise is due to the new parts that was replaced and needs to be driven for a while, then it ll stop the noise. I paid the remaining balance of R5,000 and left with the car. i called them few minutes later to complain about some problem i was experiencing and they assured me that it will be stabilized as long as i drive the car and incase the problem persist, i should bring the car back to them. I took the car back to them few days later about the same problem and they keep saying the same thing of driving the car more often so the new parts that was replaced would get used to the car. i was stuck in sandton, and tried contacting them which i couldn't get hold of them and ended up paying to tow the car back home. I went there the next day to explain what had happened getting stuck, which they promised to come pick up the car at my place. After few days, i ended up going to their workshop again to tell them that they need to come pick the car up to fix. The owner of Unique auto center called Dani told one his workers to follow me to my house to fix something in the car, which we went but the worker couldn't and we ended up towing the car to their workshop on the 10th December 2019. Dani the owner of unique auto center told me they will be closing on the 13th of december and will be resuming back to work on the 6th January 2020. I went back to Unique Auto center on the 7th January 2020 and to only find out that they have relocated their workshop which i wasn't informed about their move. My car is still with them and all their three contact number is not going through. i was given the direction to his house by someone at the next shop close to their workshop which i went there and was told hes not around at the moment. Dani the owner of Unique Auto center is running away and doesn't want to give me back my car as i have tried many times to see him so i can get back my car. This is theft </div>
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kesentseng T
1 reviews | Active since Jan 2020
14 Jan 2020, 10:29
Unique Auto Center is ***
<div>i went to Unique Auto Centre to make inquiry with regards to their advertisement to repair gearbox at R1,700. my husband and i told them the problem with my car, and they charged a total of R2,500. They asked to come pick the car if we are ready to repair since the car is driving, and they came to pick it up. Unique Auto center contacted me after few weeks and told me my gearbox would cost R16,000, and i told them i ll need to take my car as the amount they charged is way too beyond my budget as i can't afford since they told me initially ll cost R2500 which i had budgeted for. They advised if i can afford R10,000 for them to change the gearbox, clutch, and flywheel, which was difficult for me, but i accepted since they guarantee that it ll be done perfectly and i wont have to go through the problem again. i paid a deposit of R5,000, and told me it ll be ready in two weeks, but got a call from them two months later that my car is ready after numerous calls following up on the progress of my husband's car as they have promised it ll be ready in two weeks. I tested the car with them, which it took longer to start the car than it should, and the gear was so hard to change, and there was also some funny noise which i complained about, but i was told that the noise is due to the new parts that was replaced and needs to be driven for a while, then it ll stop the noise. I paid the remaining balance of R5,000 and left with the car. i called them few minutes later to complain about some problem i was experiencing and they assured me that it will be stabilized as long as i drive the car and incase the problem persist, i should bring the car back to them. I took the car back to them few days later about the same problem and they keep saying the same thing of driving the car more often so the new parts that was replaced would get used to the car. i was stuck in sandton, and tried contacting them which i couldn't get hold of them and ended up paying to tow the car back home. I went there the next day to explain what had happened getting stuck, which they promised to come pick up the car at my place. After few days, i ended up going to their workshop again to tell them that they need to come pick the car up to fix. The owner of Unique auto center called Dani told one his workers to follow me to my house to fix something in the car, which we went but the worker couldn't and we ended up towing the car to their workshop on the 10th December 2019. Dani the owner of unique auto center told me they will be closing on the 13th of december and will be resuming back to work on the 6th January 2020. I went back to Unique Auto center on the 7th January 2020 and to only find out that they have relocated their workshop which i wasn't informed about their move. My car is still with them and all their three contact number is not going through. i was given the direction to his house by someone at the next shop close to their workshop which i went there and was told hes not around at the moment. Dani the owner of Unique Auto center is running away and doesn't want to give me back my car as i have tried many times to see him so i can get back my car. This is theft </div>
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Samson N
1 reviews | Active since Jan 2020
20 Oct 2017, 09:59
Opel Kadett 200is Gearbox Repair
I went to unique auto Center to change my clutch plate since it was making noise when i put gear 2, when they removed the gearbox they told me that the problem is gearbox and to fix it is R4600. since they have removed it i told them to repair it. when i came to collect the car there was no difference. after three weeks it started liking gear oil. i replaced the gearbox seal but still it was liking. i took it back after three months and they promised that they will fix it. today i went to collect it and its even worse. they took it for three days and did nothing to the car. their service is poor very poor especially after you have paid them----never go and fix or service your car there
Helpful (0)
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Samson N
1 reviews | Active since Jan 2020
20 Oct 2017, 09:59
Opel Kadett 200is Gearbox Repair
I went to unique auto Center to change my clutch plate since it was making noise when i put gear 2, when they removed the gearbox they told me that the problem is gearbox and to fix it is R4600. since they have removed it i told them to repair it. when i came to collect the car there was no difference. after three weeks it started liking gear oil. i replaced the gearbox seal but still it was liking. i took it back after three months and they promised that they will fix it. today i went to collect it and its even worse. they took it for three days and did nothing to the car. their service is poor very poor especially after you have paid them----never go and fix or service your car there
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Christopher M
1 reviews | Active since Jan 2020
14 Nov 2016, 11:17
Unscrupulous treatment by the Motor Car Repair Dealer: Pretoria
<p>Complaint against the Unscrupulous treatment by Mr E.C Griesel<br /> <br />Inbox<br />x<br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />9/14/15 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Dear Madam </p> <p> </p> <p>I have entered into a service contract with Mr E.C. Griesel operating as , Unique Auto Centre at corner Bremmer & Wilhem Streets<br />, a Shell Garage in Dasport. their phone number is ********** . the contract was entered into on or by 2 May 2015 and to the value of R 25.000/ I had to pay a deposit of R15.000 before Mr Griesel could start repairing the vehicle which I paid on 4 May 2015. Up to now I cannot get my car as Mr Griesel keep on using a Mr Dan to keep on telling me that they have taken the car to Mercedes-Benz. Six weeks I have been requesting them to advise me which Mercedes it is to no avail, Instead they bang a phone on me. please call me at ********** 030 for more information on the matter</p> <p> </p> <p><br />Regards<br /> <br /> <br /> <br /> <br /> <br />Marleen ********** />9/15/15 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> </p> <p>Good day, </p> <p> </p> <p>The Consumer Protection Act, No.68 of 2008, which came into effect on 31 March 2011 is not just a guideline for consumers as some may presume. It is a consumer’s right to protection against discriminatory marketing practices, disclosure of information, right to fair & honest dealing and accountability by suppliers. Consumers also have the right to query the inferior quality of goods and services. Suppliers are not permitted to directly or indirectly, provide customers with false, misleading or deceptive representations regarding goods or services.</p> <p> </p> <p>Our Mediation Process:</p> <p> </p> <p>We can assist you by making use of our mediation process, please see below for more information and clarity on the process and pricing.</p> <p> </p> <p>We are private Mediators and Arbitrators, specializing in alternative dispute resolution (ADR), the advantage of ADR is that we do not charge exorbitant fees like lawyers but we charge a fixed price to resolve the dispute.</p> <p> </p> <p>We will follow the prescribed process of Sec 70 of the Consumer Protection Act, which is as follows:</p> <p> </p> <p>1) Send a letter to the supplier and request them to mediate the matter.</p> <p> </p> <p>2) If no response we will follow up with a second letter.</p> <p> </p> <p>3) We issue a certificate that the matter could not be resolved by mediation.</p> <p> </p> <p>4) We will refer the dispute on your behalf to the necessary forums such as the RMI and IDA for a resolution.</p> <p> </p> <p>5) If you are not satisfied with the outcome of the forums we will also assist you to refer the matter to the National Consumer Commission as a value added service. Please note that we will assist you to draft the documentation but it is your responsibility to mail or fax the final documents to the Commission.</p> <p> </p> <p>6) We will supply the parties with a summary of e-mail correspondence but we reserve the right to edit some of the wording without changing the factual content of the mail.</p> <p> </p> <p>We will assist you with the full process at a fee of R 1500-00, which includes all the correspondence, mediation, drafting of documents and referral to the various forums.</p> <p> </p> <p>Our services will include advising you on all correspondence between yourself and the other parties if and when needed.</p> <p> </p> <p>Please note that our founder (Duon Odendaal) is a registered panellist of the Arbitration Foundation of South Africa and duly registered as a Mediator and Arbitrator. We guarantee that we will act professional and within the prescribed rules of the Arbitration Foundation as well as the Arbitration Act. </p> <p> </p> <p>Please do not hesitate to contact me for more information or inform me if you are interested in our services.</p> <p> </p> <p>I would like to thank you for your interest in our organisation and the mediation process.</p> <p> </p> <p>Kind regards,</p> <p> </p> <p>Marlene de Lange.</p> <p>(012) 7555-277</p> <p>SA Consumer Complaints</p> <p>153 Elizabeth Street</p> <p>Wonderboom</p> <p>PRETORIA</p> <p>0182</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>From: christopher simon Moropa ********** <br />Sent: 14 September 2015 06:18 PM<br />To: ********** za<br />Subject: Complaint against the Unscrupulous treatment by Mr E.C Griesel</p> <p><br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Marleen ********** /> <br /> <br />Complaint against the Unscrupulous treatment by Mr E.C Griesel<br />Important mainly because it was sent directly to you.<br />Click to teach Gmail this conversation is not important.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Inbox<br /> <br />x<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />9/14/15 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Dear Madam </p> <p> </p> <p>I have entered into a service contract with Mr E.C. Griesel operating as , Unique Auto Centre at corner Bremmer & Wilhem Streets<br />, a Shell Garage in Dasport. their phone number is ********** . the contract was entered into on or by 2 May 2015 and to the value of R 25.000/ I had to pay a deposit of R15.000 before Mr Griesel could start repairing the vehicle which I paid on 4 May 2015. Up to now I cannot get my car as Mr Griesel keep on using a Mr Dan to keep on telling me that they have taken the car to Mercedes-Benz. Six weeks I have been requesting them to advise me which Mercedes it is to no avail, Instead they bang a phone on me. please call me at ********** 030 for more information on the matter</p> <p> </p> <p><br />Regards</p> <p><br />Simon <br /> <br /> <br /> <br /> Reply<br /> <br /> Forward<br /> <br /> <br /> <br /> <br />Marleen ********** za><br />9/15/15 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> </p> <p>Good day, </p> <p> </p> <p>The Consumer Protection Act, No.68 of 2008, which came into effect on 31 March 2011 is not just a guideline for consumers as some may presume. It is a consumer’s right to protection against discriminatory marketing practices, disclosure of information, right to fair & honest dealing and accountability by suppliers. Consumers also have the right to query the inferior quality of goods and services. Suppliers are not permitted to directly or indirectly, provide customers with false, misleading or deceptive representations regarding goods or services.</p> <p> </p> <p>Our Mediation Process:</p> <p> </p> <p>We can assist you by making use of our mediation process, please see below for more information and clarity on the process and pricing.</p> <p> </p> <p>We are private Mediators and Arbitrators, specializing in alternative dispute resolution (ADR), the advantage of ADR is that we do not charge exorbitant fees like lawyers but we charge a fixed price to resolve the dispute.</p> <p> </p> <p>We will follow the prescribed process of Sec 70 of the Consumer Protection Act, which is as follows:</p> <p> </p> <p>1) Send a letter to the supplier and request them to mediate the matter.</p> <p> </p> <p>2) If no response we will follow up with a second letter.</p> <p> </p> <p>3) We issue a certificate that the matter could not be resolved by mediation.</p> <p> </p> <p>4) We will refer the dispute on your behalf to the necessary forums such as the RMI and IDA for a resolution.</p> <p> </p> <p>5) If you are not satisfied with the outcome of the forums we will also assist you to refer the matter to the National Consumer Commission as a value added service. Please note that we will assist you to draft the documentation but it is your responsibility to mail or fax the final documents to the Commission.</p> <p> </p> <p>6) We will supply the parties with a summary of e-mail correspondence but we reserve the right to edit some of the wording without changing the factual content of the mail.</p> <p> </p> <p>We will assist you with the full process at a fee of R 1500-00, which includes all the correspondence, mediation, drafting of documents and referral to the various forums.</p> <p> </p> <p>Our services will include advising you on all correspondence between yourself and the other parties if and when needed.</p> <p> </p> <p>Please note that our founder (Duon Odendaal) is a registered panellist of the Arbitration Foundation of South Africa and duly registered as a Mediator and Arbitrator. We guarantee that we will act professional and within the prescribed rules of the Arbitration Foundation as well as the Arbitration Act. </p> <p> </p> <p>Please do not hesitate to contact me for more information or inform me if you are interested in our services.</p> <p> </p> <p>I would like to thank you for your interest in our organisation and the mediation process.</p> <p> </p> <p>Kind regards,</p> <p> </p> <p>Marlene de Lange.</p> <p>(012) 7555-277</p> <p>SA Consumer Complaints</p> <p>153 Elizabeth Street</p> <p>Wonderboom</p> <p>PRETORIA</p> <p>0182</p> <p> <br /> <br /> <br /> <br /> <br /> <br /> <br />Sans Serif<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> <br /> <br />Send<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />Feb 17 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Hi Marlene<br /> <br />I will accept your offer and will pay on the 28th<br />Please see herewith the condition of the car at the time I contacted you and now. I tried the consumer council and Sowetan but could not be helped<br /> <br />Complaint against the Unscrupulous treatment by Mr E.C Griesel<br />Important mainly because it was sent directly to you.<br />Click to teach Gmail this conversation is not important.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Inbox<br /> <br />x<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />9/14/15 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Dear Madam </p> <p> </p> <p>I have entered into a service contract with Mr E.C. Griesel operating as , Unique Auto Centre at corner Bremmer & Wilhem Streets<br />, a Shell Garage in Dasport. their phone number is ********** . the contract was entered into on or by 2 May 2015 and to the value of R 25.000/ I had to pay a deposit of R15.000 before Mr Griesel could start repairing the vehicle which I paid on 4 May 2015. Up to now I cannot get my car as Mr Griesel keep on using a Mr Dan to keep on telling me that they have taken the car to Mercedes-Benz. Six weeks I have been requesting them to advise me which Mercedes it is to no avail, Instead they bang a phone on me. please call me at ********** 030 for more information on the matter</p> <p> </p> <p><br />Regards</p> <p><br />Simon <br /> <br /> <br /> <br /> Reply<br /> <br /> Forward<br /> <br /> <br /> <br /> <br />Marleen ********** za><br />9/15/15 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br />Marleen ********** /> Feb 17 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> </p> <p>Dear Client,</p> <p> </p> <p>Attached is the necessary forms for completion and return them to me, please also attach all correspondences as well as any other documentation pertaining to your case.</p> <p>PLEASE TAKE NOTE: If this is a motor vehicle complaint, kindly attache a copy of the vehicle reg documents in order for me to have the VIN, reg and engine number.</p> <p> </p> <p>Please use your Name and Surname as reference when making your payment and forward me the Prove of Payment.</p> <p> </p> <p>You will be issued with a electronic invoice on receipt of payment.</p> <p> </p> <p>Banking particulars is as follows:</p> <p> </p> <p>D Odendaal.</p> <p>Capitec Bank.</p> <p>Savings Account</p> <p>Acc nr: ********** 432</p> <p>Branch: 470010</p> <p> </p> <p>Please do not hesitate to contact me should you have any questions.</p> <p> </p> <p>Kind regards</p> <p> </p> <p>Marleen De Lange</p> <p>SA Consumer Complaints</p> <p>153 Elizabeth Street</p> <p>Wonderboom</p> <p>PRETORIA</p> <p>0182</p> <p>Tel: ********** </p> <p>Fax: 086 ********** </p> <p>e-mail: ********** za</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>From: christopher simon Moropa ********** <br />Sent: 17 February 2016 01:03 PM<br />To: ********** za<br />Subject: Re: Complaint against the Unscrupulous treatment by Mr E.C Griesel</p> <p> </p> <p>Hi Marlene<br /> <br />I will accept your offer and will pay on the 28th<br />Please see herewith the condition of the car at the time I contacted you and now. I tried the consumer council and Sowetan but could not be helped<br /> <br />Complaint against the Unscrupulous treatment by Mr E.C Griesel<br />Important mainly because it was sent directly to you.<br />Click to teach Gmail this conversation is not important.<br /> <br /> <br /> <br /> <br /> <br /> <br />Inbox<br /> <br />x<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /><br />Dear Madam I have entered into a service contract with Mr E.C. Griesel operat...<br />9/14/15</p> <p><br />Dear Madam I have entered into a service contract with Mr E.C. Griesel operat...</p>
Helpful (0)
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Christopher M
1 reviews | Active since Jan 2020
14 Nov 2016, 11:17
Unscrupulous treatment by the Motor Car Repair Dealer: Pretoria
<p>Complaint against the Unscrupulous treatment by Mr E.C Griesel<br /> <br />Inbox<br />x<br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />9/14/15 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Dear Madam </p> <p> </p> <p>I have entered into a service contract with Mr E.C. Griesel operating as , Unique Auto Centre at corner Bremmer & Wilhem Streets<br />, a Shell Garage in Dasport. their phone number is ********** . the contract was entered into on or by 2 May 2015 and to the value of R 25.000/ I had to pay a deposit of R15.000 before Mr Griesel could start repairing the vehicle which I paid on 4 May 2015. Up to now I cannot get my car as Mr Griesel keep on using a Mr Dan to keep on telling me that they have taken the car to Mercedes-Benz. Six weeks I have been requesting them to advise me which Mercedes it is to no avail, Instead they bang a phone on me. please call me at ********** 030 for more information on the matter</p> <p> </p> <p><br />Regards<br /> <br /> <br /> <br /> <br /> <br />Marleen ********** />9/15/15 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> </p> <p>Good day, </p> <p> </p> <p>The Consumer Protection Act, No.68 of 2008, which came into effect on 31 March 2011 is not just a guideline for consumers as some may presume. It is a consumer’s right to protection against discriminatory marketing practices, disclosure of information, right to fair & honest dealing and accountability by suppliers. Consumers also have the right to query the inferior quality of goods and services. Suppliers are not permitted to directly or indirectly, provide customers with false, misleading or deceptive representations regarding goods or services.</p> <p> </p> <p>Our Mediation Process:</p> <p> </p> <p>We can assist you by making use of our mediation process, please see below for more information and clarity on the process and pricing.</p> <p> </p> <p>We are private Mediators and Arbitrators, specializing in alternative dispute resolution (ADR), the advantage of ADR is that we do not charge exorbitant fees like lawyers but we charge a fixed price to resolve the dispute.</p> <p> </p> <p>We will follow the prescribed process of Sec 70 of the Consumer Protection Act, which is as follows:</p> <p> </p> <p>1) Send a letter to the supplier and request them to mediate the matter.</p> <p> </p> <p>2) If no response we will follow up with a second letter.</p> <p> </p> <p>3) We issue a certificate that the matter could not be resolved by mediation.</p> <p> </p> <p>4) We will refer the dispute on your behalf to the necessary forums such as the RMI and IDA for a resolution.</p> <p> </p> <p>5) If you are not satisfied with the outcome of the forums we will also assist you to refer the matter to the National Consumer Commission as a value added service. Please note that we will assist you to draft the documentation but it is your responsibility to mail or fax the final documents to the Commission.</p> <p> </p> <p>6) We will supply the parties with a summary of e-mail correspondence but we reserve the right to edit some of the wording without changing the factual content of the mail.</p> <p> </p> <p>We will assist you with the full process at a fee of R 1500-00, which includes all the correspondence, mediation, drafting of documents and referral to the various forums.</p> <p> </p> <p>Our services will include advising you on all correspondence between yourself and the other parties if and when needed.</p> <p> </p> <p>Please note that our founder (Duon Odendaal) is a registered panellist of the Arbitration Foundation of South Africa and duly registered as a Mediator and Arbitrator. We guarantee that we will act professional and within the prescribed rules of the Arbitration Foundation as well as the Arbitration Act. </p> <p> </p> <p>Please do not hesitate to contact me for more information or inform me if you are interested in our services.</p> <p> </p> <p>I would like to thank you for your interest in our organisation and the mediation process.</p> <p> </p> <p>Kind regards,</p> <p> </p> <p>Marlene de Lange.</p> <p>(012) 7555-277</p> <p>SA Consumer Complaints</p> <p>153 Elizabeth Street</p> <p>Wonderboom</p> <p>PRETORIA</p> <p>0182</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>From: christopher simon Moropa ********** <br />Sent: 14 September 2015 06:18 PM<br />To: ********** za<br />Subject: Complaint against the Unscrupulous treatment by Mr E.C Griesel</p> <p><br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Marleen ********** /> <br /> <br />Complaint against the Unscrupulous treatment by Mr E.C Griesel<br />Important mainly because it was sent directly to you.<br />Click to teach Gmail this conversation is not important.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Inbox<br /> <br />x<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />9/14/15 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Dear Madam </p> <p> </p> <p>I have entered into a service contract with Mr E.C. Griesel operating as , Unique Auto Centre at corner Bremmer & Wilhem Streets<br />, a Shell Garage in Dasport. their phone number is ********** . the contract was entered into on or by 2 May 2015 and to the value of R 25.000/ I had to pay a deposit of R15.000 before Mr Griesel could start repairing the vehicle which I paid on 4 May 2015. Up to now I cannot get my car as Mr Griesel keep on using a Mr Dan to keep on telling me that they have taken the car to Mercedes-Benz. Six weeks I have been requesting them to advise me which Mercedes it is to no avail, Instead they bang a phone on me. please call me at ********** 030 for more information on the matter</p> <p> </p> <p><br />Regards</p> <p><br />Simon <br /> <br /> <br /> <br /> Reply<br /> <br /> Forward<br /> <br /> <br /> <br /> <br />Marleen ********** za><br />9/15/15 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> </p> <p>Good day, </p> <p> </p> <p>The Consumer Protection Act, No.68 of 2008, which came into effect on 31 March 2011 is not just a guideline for consumers as some may presume. It is a consumer’s right to protection against discriminatory marketing practices, disclosure of information, right to fair & honest dealing and accountability by suppliers. Consumers also have the right to query the inferior quality of goods and services. Suppliers are not permitted to directly or indirectly, provide customers with false, misleading or deceptive representations regarding goods or services.</p> <p> </p> <p>Our Mediation Process:</p> <p> </p> <p>We can assist you by making use of our mediation process, please see below for more information and clarity on the process and pricing.</p> <p> </p> <p>We are private Mediators and Arbitrators, specializing in alternative dispute resolution (ADR), the advantage of ADR is that we do not charge exorbitant fees like lawyers but we charge a fixed price to resolve the dispute.</p> <p> </p> <p>We will follow the prescribed process of Sec 70 of the Consumer Protection Act, which is as follows:</p> <p> </p> <p>1) Send a letter to the supplier and request them to mediate the matter.</p> <p> </p> <p>2) If no response we will follow up with a second letter.</p> <p> </p> <p>3) We issue a certificate that the matter could not be resolved by mediation.</p> <p> </p> <p>4) We will refer the dispute on your behalf to the necessary forums such as the RMI and IDA for a resolution.</p> <p> </p> <p>5) If you are not satisfied with the outcome of the forums we will also assist you to refer the matter to the National Consumer Commission as a value added service. Please note that we will assist you to draft the documentation but it is your responsibility to mail or fax the final documents to the Commission.</p> <p> </p> <p>6) We will supply the parties with a summary of e-mail correspondence but we reserve the right to edit some of the wording without changing the factual content of the mail.</p> <p> </p> <p>We will assist you with the full process at a fee of R 1500-00, which includes all the correspondence, mediation, drafting of documents and referral to the various forums.</p> <p> </p> <p>Our services will include advising you on all correspondence between yourself and the other parties if and when needed.</p> <p> </p> <p>Please note that our founder (Duon Odendaal) is a registered panellist of the Arbitration Foundation of South Africa and duly registered as a Mediator and Arbitrator. We guarantee that we will act professional and within the prescribed rules of the Arbitration Foundation as well as the Arbitration Act. </p> <p> </p> <p>Please do not hesitate to contact me for more information or inform me if you are interested in our services.</p> <p> </p> <p>I would like to thank you for your interest in our organisation and the mediation process.</p> <p> </p> <p>Kind regards,</p> <p> </p> <p>Marlene de Lange.</p> <p>(012) 7555-277</p> <p>SA Consumer Complaints</p> <p>153 Elizabeth Street</p> <p>Wonderboom</p> <p>PRETORIA</p> <p>0182</p> <p> <br /> <br /> <br /> <br /> <br /> <br /> <br />Sans Serif<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> <br /> <br />Send<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />Feb 17 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Hi Marlene<br /> <br />I will accept your offer and will pay on the 28th<br />Please see herewith the condition of the car at the time I contacted you and now. I tried the consumer council and Sowetan but could not be helped<br /> <br />Complaint against the Unscrupulous treatment by Mr E.C Griesel<br />Important mainly because it was sent directly to you.<br />Click to teach Gmail this conversation is not important.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Inbox<br /> <br />x<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />christopher simon Moropa ********** />9/14/15 <br /> <br /> <br /> <br />to info<br /> <br /> <br /> <br /> <br /> <br /> <br />Dear Madam </p> <p> </p> <p>I have entered into a service contract with Mr E.C. Griesel operating as , Unique Auto Centre at corner Bremmer & Wilhem Streets<br />, a Shell Garage in Dasport. their phone number is ********** . the contract was entered into on or by 2 May 2015 and to the value of R 25.000/ I had to pay a deposit of R15.000 before Mr Griesel could start repairing the vehicle which I paid on 4 May 2015. Up to now I cannot get my car as Mr Griesel keep on using a Mr Dan to keep on telling me that they have taken the car to Mercedes-Benz. Six weeks I have been requesting them to advise me which Mercedes it is to no avail, Instead they bang a phone on me. please call me at ********** 030 for more information on the matter</p> <p> </p> <p><br />Regards</p> <p><br />Simon <br /> <br /> <br /> <br /> Reply<br /> <br /> Forward<br /> <br /> <br /> <br /> <br />Marleen ********** za><br />9/15/15 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br />Marleen ********** /> Feb 17 <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br /> </p> <p> </p> <p>Dear Client,</p> <p> </p> <p>Attached is the necessary forms for completion and return them to me, please also attach all correspondences as well as any other documentation pertaining to your case.</p> <p>PLEASE TAKE NOTE: If this is a motor vehicle complaint, kindly attache a copy of the vehicle reg documents in order for me to have the VIN, reg and engine number.</p> <p> </p> <p>Please use your Name and Surname as reference when making your payment and forward me the Prove of Payment.</p> <p> </p> <p>You will be issued with a electronic invoice on receipt of payment.</p> <p> </p> <p>Banking particulars is as follows:</p> <p> </p> <p>D Odendaal.</p> <p>Capitec Bank.</p> <p>Savings Account</p> <p>Acc nr: ********** 432</p> <p>Branch: 470010</p> <p> </p> <p>Please do not hesitate to contact me should you have any questions.</p> <p> </p> <p>Kind regards</p> <p> </p> <p>Marleen De Lange</p> <p>SA Consumer Complaints</p> <p>153 Elizabeth Street</p> <p>Wonderboom</p> <p>PRETORIA</p> <p>0182</p> <p>Tel: ********** </p> <p>Fax: 086 ********** </p> <p>e-mail: ********** za</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>From: christopher simon Moropa ********** <br />Sent: 17 February 2016 01:03 PM<br />To: ********** za<br />Subject: Re: Complaint against the Unscrupulous treatment by Mr E.C Griesel</p> <p> </p> <p>Hi Marlene<br /> <br />I will accept your offer and will pay on the 28th<br />Please see herewith the condition of the car at the time I contacted you and now. I tried the consumer council and Sowetan but could not be helped<br /> <br />Complaint against the Unscrupulous treatment by Mr E.C Griesel<br />Important mainly because it was sent directly to you.<br />Click to teach Gmail this conversation is not important.<br /> <br /> <br /> <br /> <br /> <br /> <br />Inbox<br /> <br />x<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /><br />Dear Madam I have entered into a service contract with Mr E.C. Griesel operat...<br />9/14/15</p> <p><br />Dear Madam I have entered into a service contract with Mr E.C. Griesel operat...</p>
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johnny P
1 reviews | Active since Jan 2020
21 Sept 2016, 15:18
Skelms!
<p>Het my kar ingevat by Unique Auto Centre vir n engel overall waarvoor ek R7500 betaal het, het egter weer probleme opgetel met my kar en het hom terug gevat na hulle omdat hy nog onder waarborg is. Hulle weier om hom reg te maak terwyl hy onder waarborg is en het klomp verskonings as n rede. Hulle kan my ook nie eers se waarna toe het hulle die head en block gestuur nie en het ook geen respek vir hulle kliente nie </p>
Helpful (0)
|Replies (0)jP
johnny P
1 reviews | Active since Jan 2020
21 Sept 2016, 15:18
Skelms!
<p>Het my kar ingevat by Unique Auto Centre vir n engel overall waarvoor ek R7500 betaal het, het egter weer probleme opgetel met my kar en het hom terug gevat na hulle omdat hy nog onder waarborg is. Hulle weier om hom reg te maak terwyl hy onder waarborg is en het klomp verskonings as n rede. Hulle kan my ook nie eers se waarna toe het hulle die head en block gestuur nie en het ook geen respek vir hulle kliente nie </p>
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Replies (0)dW