1 reviews | Active since Member
<div>i went to Unique Auto Centre to make inquiry with regards to their advertisement to repair gearbox at R1,700. my husband and i told them the problem with my car, and they charged a total of R2,500. They asked to come pick the car if we are ready to repair since the car is driving, and they came to pick it up. Unique Auto center contacted me after few weeks and told me my gearbox would cost R16,000, and i told them i ll need to take my car as the amount they charged is way too beyond my budget as i can't afford since they told me initially ll cost R2500 which i had budgeted for. They advised if i can afford R10,000 for them to change the gearbox, clutch, and flywheel, which was difficult for me, but i accepted since they guarantee that it ll be done perfectly and i wont have to go through the problem again. i paid a deposit of R5,000, and told me it ll be ready in two weeks, but got a call from them two months later that my car is ready after numerous calls following up on the progress of my husband's car as they have promised it ll be ready in two weeks. I tested the car with them, which it took longer to start the car than it should, and the gear was so hard to change, and there was also some funny noise which i complained about, but i was told that the noise is due to the new parts that was replaced and needs to be driven for a while, then it ll stop the noise. I paid the remaining balance of R5,000 and left with the car. i called them few minutes later to complain about some problem i was experiencing and they assured me that it will be stabilized as long as i drive the car and incase the problem persist, i should bring the car back to them. I took the car back to them few days later about the same problem and they keep saying the same thing of driving the car more often so the new parts that was replaced would get used to the car. i was stuck in sandton, and tried contacting them which i couldn't get hold of them and ended up paying to tow the car back home. I went there the next day to explain what had happened getting stuck, which they promised to come pick up the car at my place. After few days, i ended up going to their workshop again to tell them that they need to come pick the car up to fix. The owner of Unique auto center called Dani told one his workers to follow me to my house to fix something in the car, which we went but the worker couldn't and we ended up towing the car to their workshop on the 10th December 2019. Dani the owner of unique auto center told me they will be closing on the 13th of december and will be resuming back to work on the 6th January 2020. I went back to Unique Auto center on the 7th January 2020 and to only find out that they have relocated their workshop which i wasn't informed about their move. My car is still with them and all their three contact number is not going through. i was given the direction to his house by someone at the next shop close to their workshop which i went there and was told hes not around at the moment. Dani the owner of Unique Auto center is running away and doesn't want to give me back my car as i have tried many times to see him so i can get back my car. This is theft </div>
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