BT
boitumelo T
Active since Nov 2016
3
Reviews
0
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Reviews
3 reviews4 months ago
Julius mabusela from midstream branch 04/12/2025
Julius mabusela from midstream branch 04/12/2025. Best sales person, honest, patient and very passionate about his work.
53 replies
15 months ago
Wrong couches delivered.
I would like to lodge a complaint against the mattress and couch factory outlet centurion. Good day, We bought a brown corner recliner on the 11 of June 2024 however upon delivery we received a recliner 3 Piece. I immediately informed the sales person and the exchanged was scheduled which roughly took 3 days, the corner recliner was delivered and i only realized when i knocked off that it was the wrong colour again i immediately alerted the sales person who asked me to bring the arm rest and take pics just to verify which i did. He assured me that he will follow up with the warehouse about the mix up and ever since the second delivery i been making follow ups to no avail, on the 26th of august 2024 i did another follow up where i was asked to please be patient as there is currently no stock for the brown set which made me think that initially the stock was not there and the grey was deliberately delivered just so i could return the 3 piece as its more expensive. On the last conversation i had with Prince the sales person where he asked to please bear with him and he will get in contact with me as soon as he has stock i asked him what about these grey couches as we don't have anywhere to sit who will take responsibility should anything happen to them? he asked me to please keep them with me till the exchange is done, I realized that weeks were passing by and am not receiving any communication from him i went to the store and was told he is no longer employed there. I emailed the store manager and was told that since I been using the couches they cannot exchange them for me instead can reimburse me R1000 which am not happy with because this is not the colour I want and I was vocal about it from the word go. The store has now put the whole responsibility of the mess on me. I would like for them to either exchange or refund me as I have neva dealt with such horrible customer service.
0 replies
23 months ago
I would like to write a review about King Price Insurance
I would like to write a review about King Price Insurance.I had a roadside issue was assisted by a lady named kwena, she made sure I got all the assistance I needed and constantly checked on me to ensure I was safe. Am very happy with her service as she was kind, caring and consistent.Thank you.
53 replies
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