SS
SHAWN S
Active since Dec 2016
3
Reviews
0
Industries
Reviews
3 reviews8 months ago
Extremely Unprofessional & Arrogant
I had a shocking experience trying to engage with SACCO as a potential partner. From the start, the team was dismissive, sarcastic, and downright disrespectful. I simply asked if I could see a list of products before subscribing, and instead of providing guidance, I was met with arrogance, mockery, and belittling responses. Here are some key takeaways from my interaction: They refused to answer basic questions without payment. When I expressed concern, they mocked me and laughed. Requests to speak with a senior person were ignored or ridiculed. Their tone was sarcastic, condescending, and unprofessional. If you are new to dropshipping or even just curious, avoid this company. Their behavior suggests a complete lack of respect for potential partners and a toxic approach to customer service. There are many suppliers out there who treat newcomers professionally — SACCO is not one of them.
0 replies
23 months ago
WHAT A RIDE
I had a fantastic experience at this dealership! SAM a very friendly, and knowledgeable woman, went above and beyond to ensure I found the best deal in town. She even made the financing process smooth and easy, and I never felt pressured to make a decision. "I've purchased several cars from this dealership over the years, and each time the experience has been top-notch! All thanks to "Super Sam!" "I recently bought a vehicle of which Bradley (LEE) was the agent and during the delivery process, an unforeseen incident occurred! The vehicle got damaged before it was delivered to me! The first thing anyone would do is panic and not want a damaged car and then cancel the deal. WOW! The manner the situation was handled changed my whole perspective of even canceling the deal. Even though I was placed at a huge disadvantage, being stranded with no transport, this led to my pre-plans failing. I thought this was the last time this dealership would hear from me. WOW, Until shockingly, all my concerns, and disappointment were taken care of. The amount of support I received from SAM and LEE, was staggering. I didn't have to spend an extra dime, while the repair on the vehicle was being done, right here in my city. It took a while though to have the car in my possession but to my satisfaction derived from the consumption of goods and services I received from SAM and LEE "Big Apple Motors. Big Apple took full responsibility for the incident that occurred and ensured I was placed in the same position I intentionally bought the vehicle for. All cost was covered which placed me in the same position as my initial plans were. Now this is the kind of service any consumer would want! BIG APPLE Motors has proven again that their customers' needs are by far the most important objective. Big Apple Motors has gained my full trust, I would recommend big BIG APPLE Motors dealership to anyone who is in the market to buy a car."
53 replies
114 months ago
Renault Tokai - After sales sucks!
<p>After wanting to book my car for service. </p> <p> </p> <p>I have been liasing with Kim Lawrence (Reanult Tokai branch)</p> <p>Requesting her assistance to help me book in my vehicle for service. </p> <p>She reffered me to Jammie, who i spoke to and requested a ssistance. I have explained to Jammie that i have just got from surgery, im unable to drive and needed assistance of how i can arrange to get my car to their workshop. Still havent receive assistance from Jammie either. </p> <p> </p> <p>I then called the dealer again and spoke to a very concerned friendly receptionist Olivia who went out of her way to get me in contact with Jammie. then spoke to Jammie and promised to call me back to arrange my booking. (After all this is his job description) after all numerous calls and attempts getting the services i was promised from Renault when i bought this car early this year. </p> <p> </p> <p>I then contacted Kim Lawrence complaining about the service im receiving and that if she could please convey the message to superior to assist. Also advised her that im disgussted with service and if this persist i will take it up with HEAD OFFICE: she replied:</p> <p>Do what you feel is the right thing. I am not the receptionist, bookings clerk , service advisor and I am not the sales consultant that sold you the car either. </p> <p> </p> <p>After all i was seeking assistance. As a consumer,nobody deserve such treatments from any dealer, sales person or any staff member of after sales. </p> <p> </p> <p>Well after still not being assisted this is the kind of service you get from Renault after sales. </p> <p> </p> <p>RENAULT TOKAI YOUR AFTER SALES SUCKS!!!!!</p> <p> </p> <p> </p> <p> </p>
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)