MH
MARLENE H
Active since Dec 2016
2
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2 reviews104 months ago
Unauthorized deductions from account
I opened a Silver Cheque/Credit card from FNB in 2008. In 2009 I was sadly retrenched and a notified all my creditors. I also had voluntarily insurance on my accounts at FNB. These attorneys phoned me and I informed them and requested I want a signed copy of my contract which they stated they will request from the bank. June 2017 they just started deducting money from my account. First it was just over 300, then R447 now September they took R2881. Every time I complain and they cannot give me any legal documentation that gives them the right to deduct this money from my account. The Attorneys state it is the Bank and the Bank said it is the Attorneys. I need my money back as I have given proof that I paid for insurance but they just ignore my request. I feel why should I make arrangements with them to make monthly payments if I had insurance. They should inform that to the Bank.
0 replies
104 months ago
Unauthorized deductions from account
In 2008 I opened a Silver Cheque/Credit card account. Sadly I was retrenched in 2009 but I had voluntarily insurance on my account. The overdraft on my cheque account was settled but the outstanding balance on my credit card was not settled. Now their Attorneys just started deducting money from my account and nobody can give me any legal documents concerning this. Nobody does any trouble to assist even after I have sent copy of my signed contract to a few people from FNB and the Attorneys.
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