Terrible Service, not refunding monies due!

<p>I am extremely disappointed in the way this so-called SAMSUNG approved service provider operates. Firstly in essence they overestimated the work to be done, I made a deposit of a large amount, then suddenly they could find the part which they were unable to for a month, hence the overestimation. Then the parts and work to be done suddently became more - model of the story, they are still sitting with my R 12,000, after the initial estimate to complete the work dropped to R 4,000 - it then increased to R 7,000 - they confirmed a refund was due, but two weeks later I cannot get hold of them and they are still sitting with my money. Please be careful, I would not recommend this service provider to anyone.</p>