Active since Dec 2016
I did two quotations one for life insurance and one for short term with Outsurance and both were equally informative. The two consultants really were present and paid attention. Excellent service I was not able to take the policy however they were both not negative and prompted me to try again soon . Happy to also be receiving the R500
I have mixed feelings about Dotsure and I almost want to blame to incompetency of the person who is assisting me. One Monday 17/01/2022 I logged a claim for accidental loss on two cellphones that are on my policy. I was asked to submit documents, I DID! I was then asked to submit an affidavit WHICH I DID and now I am told that I need to take a screenshot of my ICLOUD. This is another attempt to delay the claim process even further. I was more than patient with Jo Anna but the fact that one claims is settled and the other is still lingering makes no sense to me whatsoever. I work in this industry and have never heard of a TAT for a cellphone claim of more than 48hour, yet here we are on day 6 and still being sent from pillar to post.
<p>So a friend of mine refered me to you guys and I have to say Stan is the man !!!!!!!! Friendly guy who really made me feel like I was chatting to a friend .Guys Stanley Mogadime is a golden employee I hope that you guys recognise that . He represents the standard of service you guys have there. I look forward to being with you guys for a really long time. Thank you</p> <p> </p> <p>Keep up the great work Stanley !!! </p>