Disgusting

<p>The Penthouse I booked smelled of stale cigarettes, (frankly it stank to such an extent that we opened up everything to air the apartment - which really only helped slightly).<br />The furniture was disgusting in that it had cigarette burns, stains and two of the chairs were worn through. My daughter (12) fetched the hand towel to sit on the sofa. There was hair from previous guests on the floor in the bathrooms. The curtain rail in the main bedroom was broken; in fact the curtains in all the rooms were dirty and smelled bad. The aircon did not function properly, the kettle did not work, the mattress in the main bedroom was very uncomfortable as well as the pillows (lumpy). A truly disappointing experience...</p> <p> </p>