Active since Dec 2016
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3 reviews72 months ago
Disappointed yet again.
A few years ago, we had a lovely experience at Roter Hahn, which must have been a very rare, good day for them. Each time we visit Clarens, we go there hoping for the same great food, service and expierence, but instead walk away in disappointment over and over again. Well lesson learnt: The last weekend in February 2020, while attending a wedding, we hoped to grab a warm and filling breakfast on the Sunday, before heading back home to Pretoria. To save me from typing a book here, let me keep it simple: The service was bad, wrong beers were brought to the table, the food is extremely overpriced for small portions and the warm platter for two, which we've ordered before and was previously ok, was now a disaster: an excuse of one tiny pretzel and the rest was enough for one person AS AN APPETIZER. Luckily, we could send it back and order something else, but the manager had quite an attitude problem and made us feel unwelcome. The atmosphere was dull, the smoking section is very close to the non-smoking section with no divider in between. The only great thing about this place is the view and the deli. I can hardly see how Roter Hahn will make it in the future...
0 replies
72 months ago
Gift will be late!!!
I have placed an order on 14 May 2020, well within time to order a gift for someone on 4 June (or so I hoped). I have just received an email that my delivery date was pushed back to 8 June, because an item (that was in stock when I ordered), is now not in stock anymore and I have to wait for that one item to be added to the order for dispatch - there is no way to cancel that one item from my cart as I have already paid for it. My advice: Order gifts at least 2-3 months in advance!!!
0 replies
113 months ago
Issues resolved
<p>After a few days of delay, my telkom sim cards were finaly activated. Thank you for your assistance and friendly staff. I finally have internet access at home! :)</p>
56 replies
Review Distribution
5 Star
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4 Star
1 (33.333333333333336%)
3 Star
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2 Star
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1 Star
2 (66.66666666666667%)