Active since Jan 2017
16
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16 reviews3 months ago
They so useless they can't even cancel a service
Completely useless you can never get hold of them then they will mess you arround. I have canceled my service with them and these Nobel level geniuses sent a activation not deactivation for my fibre so I can't use my fibre and they been billed for it and they don't seem to care.
0 replies
3 months ago
Avoid this provider at all cost
I am not supprised at all they only have 1 star the worst fibre provider I have ever interacted with. They were contracted by our body corporate to provide 5he complex I stay in. They regularly had interruptions due to not having reliable backup power during load shedding. I am moving from one ISP to another a task that takes minutes to action 5hey stuffed up that I have been offline since new years. instead of paying for afvitoriqls supply a s3tivee that folks want to write about Disgruntled customer recommending cranial percussive adjustments for management of this alleged company
0 replies
15 months ago
RCS Will ***** your balance when you close your account
After failing to help me with cell authentication i closed my account now they refuse to repay the balance that was on the account telling me they wrote it off. i am likely going to have to close my PnP account for the same reason i cannot get support from the helpline every time i call it hangs up due to cell phone authentication failing. I have no time for these clowns all they had to do was call me and assist like they promissed.
58 replies
16 months ago
DO NOT TRUST PIN ITS INSECURE AND CAN BE READ BY OTHERS !!!!
RCS has gone from worse to worst ... DO not trust the pin code system its exceptionally insecure when using a telephone keypad to enter the code it can be read by people on the network this could be anyone in your business, anyone in the store where at the service desk. They do not support all celular providers so you cannot access support or set your pincode its a complete joke. I have spent the last 2 weeks to get my card sorted out there fees are exorbitant the security is terrible. please note i hace had no access to my account for 2 years due to fruad by a insider. I asked them to assist me or close the account after struggling for 2 hours this morning to get help promises this comes after waiting 2 weeks for a card they were going to courier me turns out that was a lie by agent. so they will rather kick customers to the curb than support them makes me think i should not challenge the cancellation.
170 replies
42 months ago
Rcs does not protect customers who are defrauded by inside job
I am sitting in court at great expense to myself as a account holder who's account was used for fraud the case cannot proceed as there is no statement from RCŚ. FOLKS PLEASE WAKE UP AND CONTACT ME TO ASSIST YOURSELVES
132 replies
47 months ago
Internal fraud at RCS customer cards cloned by staff ?
At the beginning of the year my balance was -3R at the end of feb i got a missing payment alert i found 2 transactions were made on my account on 19/20 jan i followed up and sent through proof i had my card and ID as requested. What i know is that in December there was a data breech and accounts were stolen and my card was one of them it was then replaced and a new card issued with my cell phone number changed. this cloned card was used in jan i first notified RCS on the 15Mar followed up on 29Apr where i had to send the proof again as they linked it to the wrong account. Last week i got a call from debt collectors demanding payment i was assured that it would be blocked / susspended during the 31 day investigation. its now 6months after the fraud happened and the dispute has not yet been logged on the account nor has any one followed up with me as requested. if you know there was a data leak and internal fraud done by staff why have you not been more proactive in resolving this issue its a internal issue. please contact me ASAP as indicated i was recovering from covid still at that point so would get a affidavit if required. Greg
134 replies
52 months ago
MoMo buy airtime for other broken
A complete failure 9f a app I purchased a bundle for someone else and it was sent to my phone support give the usual we don't care. They made the mistake and fail to own it.
0 replies
53 months ago
Vox the network company that cannot network
What a absolutely useless incompetent support team that have no comprehension or understanding of how the network they attempting to support works. When I call and report a problem on the network its because I have already investigated and determined the likely problem. Its a insult to my intelligence when I have already told the agent what the problem is to have hmm tell me a disabled. Person to move my pc and connect it to the fibre directly to test the connection. This further compounded by the agent not knowing how to set up my operating system to do what he asked. This is why I cancelled with my previous provider and why I am likely going to do the same with vox. The vox Web chat wen changing apps on my phone closes and I need to start over I requested multiple call backs ignored and no response to the emails I seny You almost as useless as pick and pay asap When I mentioned the first ISP network I set up was in 1996 the agent mentioned thats when he was born. The agent was still in nappies when we were planning the move of JINX Folks try harder and do not annoy your customers
53 replies
67 months ago
You a useless company as seen by your handling of edgars
Due to you messing me about with my Edgars account and having had similar issues with RCS in the past and why i rarely use it i would like to close it in addition to my edgars account i cant deal with the stress of having a useless financial services provider
53 replies
67 months ago
Edgars / RCS se poes
They ****ed up the accounting for last month i paid in to ensure the club fee will be covered they then charge a full account fee for the adjustment amount my account is as far as i am concerned paid up you can take it and shove it up your **** RCS are a disaster your online store is closed i cannot use my account soon at Jet and CNA is gone it has no value to me above the frustration
106 replies
Review Distribution
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4 Star
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2 Star
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1 Star
16 (100%)