NS
Nathalie S
Active since Jan 2017
5
Reviews
0
Industries
Reviews
5 reviews42 months ago
Pathetic attitude from staff
Rondebosch Branch - the service (the staff) are so unhelpful. Boggles the mind. They stand around the empty store with their arms folded. I was the only customer in this big store, and I had to go up to a staff member to ask for help, it was like she was doing me a favour.
0 replies
111 months ago
Always get great service
<p>I have been using Cabs for over 10 years - and they are really fantastic! They have always gone out of their way to ensure smooth service and have remained consistent. Lovely friendly professional staff.</p>
0 replies
113 months ago
The new year grinch....
<p>Vodacom debited R 15 000 from my account on the 30th Dec - with no prior warning. They call this a "bill shock"!! Well they are certainly right about this. I was away with my family and called Vodacom's help desk - who were pretty pathetic to say the least. We rushed back to cape town and went to my local vodacom store - and the chap who helped me was perplexed as to how I was billed such an astronomical amount. I receive a monthly invoice vial e-mail - which I never open - because it's locked in such a way, that you need passwords etc. I am pretty consitent with my data and call spend - so I have not invested too much time trying to make the viewing of the invoices easier for me... Well up until now... The best Vodacom could offer was a R 10 000 rebate - in the form of a CREDIT... not even a refund. </p> <p> </p> <p>They also have yet to a) provide me with an invoice and b) how they came to the amount of the refund (credit)</p> <p> </p> <p>I am totally disgusted how Vodacom syphon money from their customers and then when they do, they offer a credit instead of paying me back the money... I am still waiting for a copy of the invoice and my contract.</p>
56 replies
113 months ago
The new year grinch....
<p>Vodacom debited R 15 000 from my account on the 30th Dec - with no prior warning. They call this a "bill shock"!! Well they are certainly right about this. I was away with my family and called Vodacom's help desk - who were pretty pathetic to say the least. We rushed back to cape town and went to my local vodacom store - and the chap who helped me was perplexed as to how I was billed such an astronomical amount. I receive a monthly invoice vial e-mail - which I never open - because it's locked in such a way, that you need passwords etc. I am pretty consitent with my data and call spend - so I have not invested too much time trying to make the viewing of the invoices easier for me... Well up until now... The best Vodacom could offer was a R 10 000 rebate - in the form of a CREDIT... not even a refund. </p> <p> </p> <p>They also have yet to a) provide me with an invoice and b) how they came to the amount of the refund (credit)</p> <p> </p> <p>I am totally disgusted how Vodacom syphon money from their customers and then when they do, they offer a credit instead of paying me back the money... I am still waiting for a copy of the invoice and my contract.</p>
56 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)