RR
Roschan R
Active since Jan 2017
9
Reviews
0
Industries
Reviews
9 reviews32 months ago
Improve Customer Service: Please learn from Checker Hyper.
Just want to express my deep disappointment with the recent service I received at one of your Pick n Pay stores, for months now, and I believe it is essential that you consider the example set by Checker Hyper to improve your service. I was appalled by the lack of attentiveness and courtesy exhibited by some of your staff members and this is ongoing. Checker Hyper's employees are known for their helpfulness and willingness to assist customers, which greatly contributes to a positive shopping experience. The checkout process at Pick n Pay was frustratingly slow. There were long queues, and it appeared that there was an inadequate number of cashiers available to handle the volume of customers. Checker Hyper, on the other hand, consistently ensures that there are enough cashiers to minimise waiting times, which is a significant advantage for customers. In light of my experience at your stores, I would like to suggest that Pick n Pay learn from Checker Hyper's exemplary customer service standards. It is crucial that Pick n Pay takes immediate action to improve the cleanliness and organisation of its stores, provide better training to staff in customer service skills, and optimise the checkout process for the benefit of its customers. Thank you for taking the time to address my concerns. I look forward to seeing positive changes in the future.
130 replies
33 months ago
I would like to say a HUGE thank you to Ishmael Mohlala from Momentum
I would like to say a HUGE thank you to Ishmael Mohlala from Momentum. He was so professional, friendly and helpful with my query. It didn't even take long and I highly recommend Momentum. So thank you so much for going the extra mile to help me it's much appreciated. Keep up the EXCELLENT work!
60 replies
45 months ago
Excellent and Professional service from Malcolm Poole at Momentum
Many thanks to Malcolm Poole for excellent service today, I almost left Momentum today after 15 years of being a client, Malcolm was helpful, professional and his service was excellent. A huge thank you and I highly recommend Momentum
134 replies
51 months ago
EXCELLENT and Professional Service from Bryanston Auto Tech
We have been taking our cars to Bryanston Auto Tech (Auto Tech Group) for almost 6 years now, I have to say a HUGE thank you to the team and Mike, as they have been EXTREMLY professional, always giving advice and excellent service. Our cars have been well looked after and we highly recommend anyone to use their service. Once again thank you Bryanston Auto.
0 replies
52 months ago
EXCELLENT and Professional service from FNB
I had a few concerns and a complaints about my Private Banker and I want to say a HUGE thank you to Lee-ann Langerman for professionally addressing my concern and offering a solution, this proves to me that FNB is still the number ONE bank and highly recommended. So efficient and so professional.
53 replies
53 months ago
EXCELLENT service from Denttech Randburg
I would like to say a huge thank you to Denttech Randburg, for an absolutely wonderful, and professional service, their estimation for the job was accurate, the communication was efficient. Im highly impressed by the work done on my vehicle and highly recommend their workmanship.
0 replies
54 months ago
SABC TV LICENSE SHOCKING SERVICE
SABC TV License department is absolutely SHOCKING, bad customer service with the consult not listening, SABC is charging my retired Dad a huge amount when he never bought a tv or tv license, they sent me a statement with all incorrect information except ID number and expecting us to pay the amount. I am disgusted. Who can assist with this cancellation because phoning everyday doesn't seem to to help.
0 replies
54 months ago
Excellent and Professional Service from Momentum and Mbavhalelo Netshisaulu
I would like say a huge thank you and acknowledge Mbavhalelo Netshisaulu for EXCELLENT and professional service. Mbavhalelo was very knowledgably, well spoken, extremely professional and made my claim submission very easy. I highly recommend Momentum and am very impressed by their staff.
53 replies
61 months ago
Momentum Short Term Insurancd
EXCELLENT service from LATOYA PERRY. Assisted me so professionally, very friendly and i got everything i needed by Momentum by her knowledge of the product. I highly recommend Momentum
53 replies
Review Distribution
5 Star
7 (77.77777777777777%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (22.22222222222222%)