Active since Feb 2017
Maurice was a great help and going through all the options and benefits as well as helping with m query
Pathetic Service , Lies and criminal Owner. Car was brought in for engine overhaul and stripped of expensive parts fitted , Swapped out with ****py 2nd hand parts when Owner was paid for New parts. Car broke down within 1 month of completion in which the Owner Imtiaaz Allie kept giving excuses and didnt fix the car nor refund money spent which was well over 40k. Being a Brand of APR how can they allow such pathetic Mechanical house represent their brand. 3 other cars that were worked on as well came back with issues and the Owner claims to have a 1 year Guarantee on the work done but everytime it went back i had to wait months for completion
<p>Standard Bank Insurance Payment Delay With no Feedback Authorized a week before completion of repairs. A week later still no feedback once "payment" was made although Audi Claremont Finance Dept says no reflection of pay.<br />Countless Emails sent and no Response with Stansure Claims : Motor Claims Consultant.</p>
<p>Waiting on a Report from assessor for more than a week without any feedback.</p> <p>I have to call the assessor myself countless times to get the insurance to give me feedback which i have not even received.</p> <p>Why should one have to run after a service you are paying for !</p>
<p>Extremely bad service with no follow up and hours of waiting to get dealt with via call.</p> <p>1 week of waiting to get a claim authorized and no contact with Customer.</p>