BB
Biance B
Active since Mar 2017
2
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2 reviews68 months ago
WORST SERVICE, NO COMMUNICATION, SCAMMER!!!
When I enquired about the vinyls, the company was very eager and quick to respond and assist. I placed my (large) order on 2 June 2020 and paid it in full the same day. I was promised that it would take 6 - 8 weeks for delivery, which was understandable considering the lockdown. Today, on 9 September 2020, it has been more than 3 months later and NO VINYLS! If, and when, I get a reply after many sent e-mails, I receive excuses and empty promises. My vinyls would have been delivered 3x times by now. I am VERY unpleased with the customer service, and VERY disappointed by the way clients are used for their money, without delivering on the products. I went out of my way to support a small business during lockdown, and it sickens me that this is how one gets treated for it. I am in the media industry myself, with many influencial contacts, and this company has chosen the wrong person to SCAM!
0 replies
111 months ago
Liar, cheat and manipulater!!!
<p>I was confronted by one of the personel of Vince's Gym at the Pick 'n Pay around the corner of the gym. They pushed me to take out a contract, even though I refused consistantly. Later that week (June 2015) I went to see Vince, to see what a contract entails. I joined the gym after he told me about all the great benefits of getting free sessions, lessons, classes and a diet program and trainer for 3 months. A few days later I went back to him and asked to cancel my contract, as unforeseen expenses had to be paid. He then said if I cancel, I owe him over R23 000.00 because I had signed a 2 year's contract- but he would be happy to take my credit card for the amount. I got very anxious, because I could not afford to make such a big amount of debt. He then offered me a "better deal" and said he will change the contract to 1 year, and if I still want to cancel I would only owe him R7 800.00. It was a lot cheaper, but it did not include the cancellation fee. I decided to keep paying the R400.00 each month, because I did not want to make more debt. I recently ended my contract (end of February 2017) and NEVER received any of the classes, sessions, free training, diet plans or trainers that he had initially promised. I also paid an additional R150.00 for a gym card I still have not received. In almost a years time I have been to the gym 10 times- 6 times to gym and 4 times to sort out extra money they take off your debit order without you knowing. My agreement to end my contract was to pay a R719.60 cancellation fee (much cheaper???) and I was told they STOPPED my debit order- surprise surprise- 2 days later their debit order went off and they took R400.00 of my account- AFTER IT WAS CANCELLED AND I HAD ALREADY PAID FOR THE MONTH OF MARCH!!!!! I am currently on their case for my money back, but Vince is never there, does not answer my calls and his staff conviniently does not know anything about debit orders...</p> <p> </p> <p>Per conclusion: Do not trust this man- he is a liar, cheat and he manipulates you into his gym and debt where you don not want to be!</p>
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