VG
Vince's Gym
Unclaimed Business
VG
Vince's Gym
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Wellness & Beauty
#7NPS Score
0Unlikely
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Denis B
1 reviews | Active since Jan 2020
30 Jan 2019, 12:25
Vince's GYM - Con Man
Okay where do we start, I will be direct and to the point they keep taking money from our account even after we have told them that we no longer make us of their facilities and that we do not want to renew our contract, first of all to get through to anyone at the gym is a nightmare they give you a run around and keep saying that admin isn't available or not there. The owner himself is dodgy as you get when you sign up at the gym he advertised a low FEE of R200 P/M but what he does is the following he takes the 1 Year/2 Year contract fee's all at one go from your Credit Card and then basically says well you must pay the bank back etc. Its ridiculous how he manipulates you in a way to join the gym but yet he gets all his money upfront and what would happen if the GYM no longer exists. Con man beyond explanation and judging by all the previous remarks we are not the only people he has done this too.........
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Denis B
1 reviews | Active since Jan 2020
30 Jan 2019, 12:25
Vince's GYM - Con Man
Okay where do we start, I will be direct and to the point they keep taking money from our account even after we have told them that we no longer make us of their facilities and that we do not want to renew our contract, first of all to get through to anyone at the gym is a nightmare they give you a run around and keep saying that admin isn't available or not there. The owner himself is dodgy as you get when you sign up at the gym he advertised a low FEE of R200 P/M but what he does is the following he takes the 1 Year/2 Year contract fee's all at one go from your Credit Card and then basically says well you must pay the bank back etc. Its ridiculous how he manipulates you in a way to join the gym but yet he gets all his money upfront and what would happen if the GYM no longer exists. Con man beyond explanation and judging by all the previous remarks we are not the only people he has done this too.........
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Sure B
1 reviews | Active since Jan 2020
28 Sept 2017, 06:21
Cheat, liar and pervert
Got a voucher for free gym for a month. The owner whatsapped me (instantly thought this is already unprofessional), after arranging a time i should meet him at the gym to activate my account he asked me if he can get a picture of me. I was so in shock I didn't even reply. The day after i thought maybe i over reacted and went to the gym. Where he didn't pitch for the appointment. He called me to reschedule the appointment. Next day i was back. They showed me the gym and after that tried to bully me in signing a gym contract. And asking me about my personal life (am i single or not). I felt so uncomfortable, i had to pay R50 just to get out of there. He called me 2 days after the incentive again, I didn't answer. And all of this was done via the owner himself. This place will never see me again
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Sure B
1 reviews | Active since Jan 2020
28 Sept 2017, 06:21
Cheat, liar and pervert
Got a voucher for free gym for a month. The owner whatsapped me (instantly thought this is already unprofessional), after arranging a time i should meet him at the gym to activate my account he asked me if he can get a picture of me. I was so in shock I didn't even reply. The day after i thought maybe i over reacted and went to the gym. Where he didn't pitch for the appointment. He called me to reschedule the appointment. Next day i was back. They showed me the gym and after that tried to bully me in signing a gym contract. And asking me about my personal life (am i single or not). I felt so uncomfortable, i had to pay R50 just to get out of there. He called me 2 days after the incentive again, I didn't answer. And all of this was done via the owner himself. This place will never see me again
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Anjenita H
1 reviews | Active since Jan 2020
21 Jul 2017, 09:24
Lack of integrity and taking responsibility.
<p>Firstly signing a contract went along with a lot of misinformation and lies.</p> <p>On cancelling the contract the owner's business approach was arrogant and dismissive.</p> <p>The company continued with their debit order even after the cancellation of the contract.</p> <p>Be very very wary of this gym. Lack of not only integrity but also lack of taking responsibility.</p>
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Anjenita H
1 reviews | Active since Jan 2020
21 Jul 2017, 09:24
Lack of integrity and taking responsibility.
<p>Firstly signing a contract went along with a lot of misinformation and lies.</p> <p>On cancelling the contract the owner's business approach was arrogant and dismissive.</p> <p>The company continued with their debit order even after the cancellation of the contract.</p> <p>Be very very wary of this gym. Lack of not only integrity but also lack of taking responsibility.</p>
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Tshephiso M
1 reviews | Active since Jan 2020
11 May 2017, 06:21
Quick response to my complaint by owner
<p>Had a misundertsanding with a few of the staff...wrote a letter and recieved a call from Vince himself and resolved the problem at no cost/penalty to me at all. </p> <p>Quick response and willing to help. Very gratefull.</p> <p> </p>
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Tshephiso M
1 reviews | Active since Jan 2020
11 May 2017, 06:21
Quick response to my complaint by owner
<p>Had a misundertsanding with a few of the staff...wrote a letter and recieved a call from Vince himself and resolved the problem at no cost/penalty to me at all. </p> <p>Quick response and willing to help. Very gratefull.</p> <p> </p>
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Biance B
1 reviews | Active since Jan 2020
2 Mar 2017, 10:39
Liar, cheat and manipulater!!!
<p>I was confronted by one of the personel of Vince's Gym at the Pick 'n Pay around the corner of the gym. They pushed me to take out a contract, even though I refused consistantly. Later that week (June 2015) I went to see Vince, to see what a contract entails. I joined the gym after he told me about all the great benefits of getting free sessions, lessons, classes and a diet program and trainer for 3 months. A few days later I went back to him and asked to cancel my contract, as unforeseen expenses had to be paid. He then said if I cancel, I owe him over R23 000.00 because I had signed a 2 year's contract- but he would be happy to take my credit card for the amount. I got very anxious, because I could not afford to make such a big amount of debt. He then offered me a "better deal" and said he will change the contract to 1 year, and if I still want to cancel I would only owe him R7 800.00. It was a lot cheaper, but it did not include the cancellation fee. I decided to keep paying the R400.00 each month, because I did not want to make more debt. I recently ended my contract (end of February 2017) and NEVER received any of the classes, sessions, free training, diet plans or trainers that he had initially promised. I also paid an additional R150.00 for a gym card I still have not received. In almost a years time I have been to the gym 10 times- 6 times to gym and 4 times to sort out extra money they take off your debit order without you knowing. My agreement to end my contract was to pay a R719.60 cancellation fee (much cheaper???) and I was told they STOPPED my debit order- surprise surprise- 2 days later their debit order went off and they took R400.00 of my account- AFTER IT WAS CANCELLED AND I HAD ALREADY PAID FOR THE MONTH OF MARCH!!!!! I am currently on their case for my money back, but Vince is never there, does not answer my calls and his staff conviniently does not know anything about debit orders...</p> <p> </p> <p>Per conclusion: Do not trust this man- he is a liar, cheat and he manipulates you into his gym and debt where you don not want to be!</p>
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Biance B
1 reviews | Active since Jan 2020
2 Mar 2017, 10:39
Liar, cheat and manipulater!!!
<p>I was confronted by one of the personel of Vince's Gym at the Pick 'n Pay around the corner of the gym. They pushed me to take out a contract, even though I refused consistantly. Later that week (June 2015) I went to see Vince, to see what a contract entails. I joined the gym after he told me about all the great benefits of getting free sessions, lessons, classes and a diet program and trainer for 3 months. A few days later I went back to him and asked to cancel my contract, as unforeseen expenses had to be paid. He then said if I cancel, I owe him over R23 000.00 because I had signed a 2 year's contract- but he would be happy to take my credit card for the amount. I got very anxious, because I could not afford to make such a big amount of debt. He then offered me a "better deal" and said he will change the contract to 1 year, and if I still want to cancel I would only owe him R7 800.00. It was a lot cheaper, but it did not include the cancellation fee. I decided to keep paying the R400.00 each month, because I did not want to make more debt. I recently ended my contract (end of February 2017) and NEVER received any of the classes, sessions, free training, diet plans or trainers that he had initially promised. I also paid an additional R150.00 for a gym card I still have not received. In almost a years time I have been to the gym 10 times- 6 times to gym and 4 times to sort out extra money they take off your debit order without you knowing. My agreement to end my contract was to pay a R719.60 cancellation fee (much cheaper???) and I was told they STOPPED my debit order- surprise surprise- 2 days later their debit order went off and they took R400.00 of my account- AFTER IT WAS CANCELLED AND I HAD ALREADY PAID FOR THE MONTH OF MARCH!!!!! I am currently on their case for my money back, but Vince is never there, does not answer my calls and his staff conviniently does not know anything about debit orders...</p> <p> </p> <p>Per conclusion: Do not trust this man- he is a liar, cheat and he manipulates you into his gym and debt where you don not want to be!</p>
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Anonymous
1 reviews | Active since Jan 2020
27 Jan 2017, 16:43
Vince's Gym is Bad News -Horrible Service and Billing
<p>I joined Vince's Gym in 2016. thus, I have Emphasized that My payment date is on the 26th of each month. However, they started debiting my account on the 15th of the month which wasn’t part of the payment arrangement. I even went as far as contacting their customer care to emphasize the payment arrangement reversed the debit order and allowed it to continue on month end. however, the situation recurred where they debited my account on the 15th. I reversed the debit order and stopped going to the gym. Furthermore, the facility wasn’t fully equipped for what i needed. therefor they are currently filling a lawsuit for the mistake which was theirs and want me to pay for a service which I never used. This is terrible exploitation of consumers and bad service.</p>
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Anonymous
1 reviews | Active since Jan 2020
27 Jan 2017, 16:43
Vince's Gym is Bad News -Horrible Service and Billing
<p>I joined Vince's Gym in 2016. thus, I have Emphasized that My payment date is on the 26th of each month. However, they started debiting my account on the 15th of the month which wasn’t part of the payment arrangement. I even went as far as contacting their customer care to emphasize the payment arrangement reversed the debit order and allowed it to continue on month end. however, the situation recurred where they debited my account on the 15th. I reversed the debit order and stopped going to the gym. Furthermore, the facility wasn’t fully equipped for what i needed. therefor they are currently filling a lawsuit for the mistake which was theirs and want me to pay for a service which I never used. This is terrible exploitation of consumers and bad service.</p>
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Anonymous
1 reviews | Active since Jan 2020
19 Dec 2016, 08:12
Trying to buy Customer details
<p>I have been approached by 2 people that work at this gym and offered money for my client list! Even though I have told them not once, not twice but THREE times that I refuse to give my clients information up they keep coming back the next month and ask the same thing. They just wish to make money and they don't care how they get this right. It would be best to ignore these people as much as possible!</p>
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Anonymous
1 reviews | Active since Jan 2020
19 Dec 2016, 08:12
Trying to buy Customer details
<p>I have been approached by 2 people that work at this gym and offered money for my client list! Even though I have told them not once, not twice but THREE times that I refuse to give my clients information up they keep coming back the next month and ask the same thing. They just wish to make money and they don't care how they get this right. It would be best to ignore these people as much as possible!</p>
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ANNATJIE P
1 reviews | Active since Jan 2020
9 Dec 2016, 07:45
excellent service
<p>I just want to tell you guys that I appreciate your speedy and excellent service that I received with regards to my cancellation request of my contract. You really are very accommodating and help full. Thank you</p> <p>I had the incorrect email address to which I send my cancellation request and posted in thye gyms facebook. I received a reply within an hour and was given the correct email address.</p> <p>They confirmed my refund and cancellation within 24 hours and I think that is excellent service.</p> <p> </p>
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ANNATJIE P
1 reviews | Active since Jan 2020
9 Dec 2016, 07:45
excellent service
<p>I just want to tell you guys that I appreciate your speedy and excellent service that I received with regards to my cancellation request of my contract. You really are very accommodating and help full. Thank you</p> <p>I had the incorrect email address to which I send my cancellation request and posted in thye gyms facebook. I received a reply within an hour and was given the correct email address.</p> <p>They confirmed my refund and cancellation within 24 hours and I think that is excellent service.</p> <p> </p>
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