Shren M

BMW used - do not buy a BMW used unless approved by BMW; and ask for the stamp--they wont tell you.. especially BMW Alberante

<p>Went for a meeting today to BMW Alberante  dealer principle to discuss why they had installed tyres that are not recomended by BMW on my car (the meeting was set up by BMW South Africa). The Dealer Principle was late for meeting; assumed the incorrect meeting time; and said he didnt know why we called the meeting. BMW South Africa say BMW Alberante called the meeting. In any case; i had to take half day off from work; and my wife had to leave our 18month old baby; for a meeting that BMW deny they called the customer to..</p> <p>The point: i bought a car from one of the biggest BMW dealerships in the country; and they provide parts for the car that are not BMW recommended; and even further; that may nulify my BMW motorplan.. and they cannot even meet with me on time to discuss this. And i thought i could trust the BMW name on anything car/safety related.</p> <p> </p> <p>BMW Alberante response to my wife and I during meeting:</p> <p>"i should have asked if it was an approved car with approved parts...." (hec. i am buying from one of the largest BMW dealerships in the country... it does carry the BMW name on it after all.. who would expect non recomended parts on a BMW from a BMW dealership whilst the car is on Motorplan??????) BMW SA say it BMW Alberante issue; and BMW Alberante say its within their right t supply cars in whatever state. if i buy it; i but it.</p> <p> </p> <p>To add to this: 9 trips to BMW Alberante/Bedfordview for motorplan related repairs since buying the car from BMW Alberante in last 12 months.</p> <p> </p> <p>-33 thousand kilometers in SA fuel & driving conditions without an oil change.. they say the computer will let me know ;-)</p> <p>oh... BMW insurance charged me for for approved tyres on insurance each month; but i was driving unapproved tyres. and if they caused and error with anything else on the car; i was not covered on motorplan... and yet they sold me a car on motorplan</p> <p>-over 50km of business driving for testing this car in repairs. they say its normal.</p> <p>-the car was available to see at the BMW Aberante main building... a place where there are no other  non-approved cars</p> <p>-damage to control arm picked up a few months after purchase... they say its my fault. i ask for 6month old tyre alignment data. they cannot provide; and send me 3 year old data instead. I ask why? they say the old data was done at BMW; and the new data was done somewhere else; so they dont have the data... its within their rights to send the car anywhere for wheel alignment. BMW Bedfordview conflict with this and say a X6M is a heavy car and needs specialized equipment for proper alignment. who do i beleive</p> <p> </p> <p>is this fair to the consumer? Should i take this further; or am i being rediculous...</p> <p> </p> <p> </p>