BK
Bokhutso K
Active since Mar 2017
29
Reviews
0
Industries
Reviews
29 reviews5 months ago
Delivery not received,no assistance
placed an order with Woolworths and received a message saying my parcel was out for delivery, but it never arrived. I have been calling customer service since yesterday and the agents are unable to tell me where my parcel is or when I will receive it. I’ve spent a lot on airtime with no help. I just want clarity on what happened to my delivery and when I can expect it.Worst service ever !!
0 replies
6 months ago
Excellent online customer service
Great customer service! Had an issue with my cotton on kids order but it was quickly resolved, Very happy with the support and efficiency!
0 replies
6 months ago
Unprofessional staff
I had a really unpleasant experience.While I was eating upstairs there were four staff members speaking loudly and behaving in a way that felt unprofessional and disruptive.What made it worse was that one of them kept loudly snorting mucus repeatedly😭😭 with no apology or awareness of how off-putting it was for customers other customers.It was genuinely disgusting, and I had to stop eating because of it and spare my food for take away.This kind of behavior from staff is unacceptable. I hope management takes this seriously and ensures the environment is clean, professional, and respectful for paying customers.
0 replies
10 months ago
A satisfied customer
Great online service! I was kept updated every step of the way and received my package within 3 days. It was beautifully packaged too. Thank you
0 replies
12 months ago
Shout out to woolwor...
Shout out to woolworths for the best online service,placed an order on wednesday by friday i had already received my order
0 replies
12 months ago
Im so disappointed w...
Im so disappointed with Crocs SA online service ,its been 2 weeks since i placed an order,order has been on stand still with no communication from them.
0 replies
14 months ago
Only order if you are in the burbs or expect to wait forever with no communication
Still shocked at the manner my query was handled,instead of resolving query in a professional and civil manner after 6 days of waiting for the products,my order was cancelled(It’s giving we not desperate for your money ,go to hell).No apologies whatsoever.The lack of regard for their customers is appalling !!
106 replies
21 months ago
Misleading/False spa promotion
I am so disappointed,they put up a spa special and when i called to book i was told its no longer available yet it is stated that it’s valid for the whole of August 2024 👎🏽
0 replies
21 months ago
Disappointed with the customer service
Why charge for delivery if you are not going to prioritise shipping might as well make it free!!Placed an order only to be refunded a week later ,with a low stock excuse so disappointing
0 replies
21 months ago
Didn’t get what i paid for
Rushed to get my fave ( Big tasty meal) only for it to come with cold and salt less fries and a not cold coke zero when i had paid and extra R3,50 for the normal coke.This left me so upset,do better guys !!
0 replies
Review Distribution
5 Star
7 (24.137931034482758%)
4 Star
2 (6.896551724137931%)
3 Star
0 (0%)
2 Star
3 (10.344827586206897%)
1 Star
17 (58.62068965517241%)