mark S

APPLIANCE REPAIRS - conned by conmen , thieves.

APPLIANCE REPAIR : Oven repair: Conmen!!! Consumers beware! Company: Emergency Repairs Solutions, * also trading as: Emergency Repairs / Emergency Appliance Repairs http://www.emergencyappliancerepairs.co.za/ Located Athlone CT Owner: Ismail Andrews (083) 737-3802 25 May ‘21, technician Ridwaan from Emergency Repair Solutions and his team conned me big time! Unnecessarily replaced my rapid-heat Bosch oven’s thermostat with a bogus used inferior one, stating that that was the oven’s problem ( was not so). Charged me a total of R2,595 Thermostat cost was R1,950!!!! (True retail cost to customer as per Bosch Spares Dept for thermostat = R880) Subsequently had their “new” thermostat removed via Bosch Service Head office, only to discover Ridwaan installed a basic SECONDHAND item which retails new around R200! (Reminder: Emergency Repairs Solutions charged me R1,950 for this), Owner Ismail Andrews responded to me under pressure with this WhatsApp message received which basically states subsequent to my persisting with calls to him after his 2nd visit that they HAVE cheated me out of R2,595!): (sic): “Hi mark..i had a meeting with the technicians that were there again today however i spoke to the apprentice last after they had left today..he tells me that your thermostat was in fact not replaced..i will speak to them again tommorow to figure out what exactly went on there and why it was not replaced but you were charged for parts(?‍♂️) will call you in the morning Thanks” Owner Ismail Andrews 0837373802 has blocked me contact his cell! …BEWARE! I have had to call-in a Bosch affiliated technician (not bogus as they told me that were Bosch specialists) to replace their thermostat with new Bosh specification thermostat @ R880 - when my original thermostat worked without fault. I expect Emergency Repairs Solutions to pay me for this unnecessary cost., yet they refuse to either return my original item ,or pay for the new one. #EmergencyRepairsSolutions, #EmergencyRepairs, #ApplianceRepairs, #OvenRepairs