Dam ****en ignored

<p>Good day</p> <p>I've never been so ****ed in my life and i regret ever using the shell garage i went on the 01-02-2017 to buy airtime Ext8 Cosmocity for R12 it may be small but for me it makes a lot difference i bought airtime when i got home i put the airtime then it stated had already been used i called vodacom and they told me the airtime was used on the 31-12-2016 by a 082 number i went to the garage spoke to a gentle men called Linda who is a manager he said he will get back to me that day he did and said the people who provide them with the airtime are not picking up ok then after that he never called i then call today as it the 13-02-2017 and ask what is happening to my attention he then says it takes about 5 to 10 working days ok i came in on the 01-02-2017 and today is the 13-02-2017 what does that mean it states the 5-10 days have passed and he then says his off ok Linda is off why doesnt he give the other supervisor to take the matter why doesnt he call me back worse he took my airtym slip i am dam ****ed because it shows that at the garage customers are not taken serious and if this matter doesnt get resolved ill have to take the next step ,.,........it  still  hasnt  been  resolved  and  today  is  26-04-2017  i  even smsed  Linda  but  he  never  replied  to  my sms  so  it  may  be  small  money  to  you but  it  means  my  12rand  just  disappeared  he  even  took  my  slips  because  he  knew  it  something  that  will be  flushed  down the  drain well  im so  ****ed  and  i want  something to  be  done  about  it ......Pinky  Sibiya   ********** 564</p>