Frank Schönau

bad service and fraud

<p>Sun Wind Solar can in no way be recommended. We had a solar system installed and were advised to install a heat pump in addition. We agreed and paid the 90% deposit (a huge amount!) and have until this day not seen the product nor received any refund. From the start, service was unsatisfactory. Whenever we made an appointment with Shane, he either sent somebody else, or arrived late, and even got annoyed with us calling  him. When it became clear to us that he is not going to be delivering the product, we had to turn to an attorney to take on this matter, as there is a lot of money involved. Shane initially responded, saying he will refund the money (we know, that he didn't even purchase the product from his supplier in the first place) but until this day we have not received a cent, and complete silence on his part.  </p> <p>In conclusion we would just like to warn people form doing business with Sun Wind Solar, as they show fraudulent behaviour and cannot be trusted.</p>