KU
Khaya U
Active since May 2017
2
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0
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Reviews
2 reviews78 months ago
Thumbs up from a dealer
Phumi from your client service center gave me the greatest service this morning! I'm from a dealership and I've been trying to resolve an issue regarding a mutual client's cover for over a week. Phumi stayed on the line with me until my issue was resolved. It's great dealing with people who are knowledgeable and empowered to assist without having to be transferred or wait for approval from someone more senior. Give Phumi a fat bonus this Dec, she's a shining star in your team. I spoke to Ugeshnee (apologies for butchering the spelling of your name) and another gentleman whose name eludes me now. All 3 people were very professional and willing to assist. Team work makes the dream work. To management: you have great people working for you, show them that they are valued - this post could have gone the other direction considering (as mentioned above) it took over a week....
105 replies
108 months ago
A sports bar in South Africa that doesn't show Local football games
<p>This weekend, 27th May 2017, is the day of the FA cup final and i'm keen to enjoy this games which starts at 17:00 with my colleagues who invited me to watch the game at Mitchells. This day also happens to be the last game day for the PSL and as an Orlando Pirates support i was hoping to catch both games as the Pirates league game kicks off at 15:00. The staff at Mitchells confirmed when i called on the 26th of May 2017 at 15:35 that they do not show local football games at all. I enquired if an arrangement could be made to show the game if I made a reservation, as I was expecting 10+ friends and colleagues (all employed at the Waterfront - so the location is central and convenient)., and the answwer once again was that they do not show local football games.</p> <p> </p> <p>A sports bar in Cape Town which is in SA last I checked. Orlando Pirates is one of the biggest teams we have in our country, and this game isnt being shown, nor is any other local game, on the last game day of the season. The 15:00 Pirates game does not clash with any other football games. I'm very disappointed to say the least. This deserves a "no star" rating.</p>
0 replies
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1 (50%)
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1 Star
1 (50%)