Active since May 2017
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2 reviews32 months ago
POOR SOLAR INSTALLATION
Warning: NOT TO BE TRUSTED!!! Mr Loffie Botes, quoted on a 10KVA Solar system - 2 Inverters, 2 batteries and 12 x 540W Canadian Solar Panels. I accepted the quote and paid the deposit as requested. He asked for more money before he commenced with the job. I made several payments to him. Eventually, the system was installed. And the final payment was made. A Total of R187 199.04 The day he installed the panels - he sent me a photo of the Canadian Solar Panel label. I also asked him for the invoices of the components that he bought - for my own peace of mind - he refused to give them to me. The system was not working properly. Melting cables, tripping etc. We checked the COC – it was dated 2 months BEFORE installation took place. The Electrician was not registered. I then got another Electrician to do the COC which Loffie had to pay for after fixing a few things. I spoke to him on numerous occasions explaining that my electricity usage was still very high. I asked him to check if the panels were working correctly. He never did. Always had an excuse. I eventually compared the photo of the label that he sent me to other photos of Canadian Solar Panels on the internet - only to discover that what he sent me was a photo of a **** panel. I confronted him and he said he would sort it out. Apparently, his supplier said they were not ****. I then got the Electrician that did the Valid COC to check the panels for me. I had to pay him R600. But it was worth every penny as he saw that the panels that Loffie installed were 400w Goldshine and not 540w Canadian. I have now been waiting for more than 3 weeks for him to replace the existing panels with Canadian panels which I paid for - but he is not doing it and always has an excuse. I phoned him and messaged him again today - I just get ignored! I have given Loffie enough time to sort everything out as I did not want to go this route – but he has left me with no other alternative. Perhaps, if he reads this, he resolve the matter.
0 replies
45 months ago
CELL C Charging for a Device which has been returned. Device was returned 51 days ago. No action after numerous emails
This is a copy of the email I sent them. This has now affected me negatively on a Credit report in order for me to apply for a bond! I am NOT impressed!!! FNB:-)Transaction failed. R33606.69 unsuccessful payment to Aspire a/c..336886.Ref.Unpaid. 17Aug 03:01 NB: SHOULD CELL C ATTEMPT T0 DEBIT MY BANK ACCOUNT FOR R33606.69, I will hold Cell C accountable for any costs incurred and Bad Credit references. (See email 11/08/2022) 50 DAYS SINCE THE DEVICE WAS COLLECTED!!! 50 DAYS!!! F I F T Y D A Y S !!! HOW DIFFICULT IS IT TO REVERSE THE TRANSACTION. I AM NOT GOING TO BE HELD LIABLE FOR A DEVICE THAT CELL C HAS IN THEIR POSSESSION I HAVE ATTACHED THE EMAIL WHERE IT STATES CLEARLY THAT THE QUERY HAS BEEN ESCALATED – TO WHO????? ANOTHER PERSON THAT IS GOING TO TAKE CELL C’S VERY FAMOUS 24 TO 48 HOURS?CELL C TRIED TO DEBIT THE ACCOUNT – FOR R33606.69 – AS I STATED IN MY PREVIOUS EMAIL – CELL C WILL BE HELD ACCOUNTABLE FOR THE CHARGE ON THE ACCOUNT WHICH IS R70. YOU WILL REFUND THAT TOO!!!! I HAVE ALSO ATTACHED A POP FOR AN AMOUNT OF R1833.27 FOR NUMBER: 084 793 7777 WHICH WAS PAID ON THE 12/08/2022 - 5 DAYS BEFORE THE DEBIT DATE CELL C WILL BE THE CAUSE OF ME HAVING A HEART ATTACK!!! I SIMPLY CANNOT UNDERSTAND THE LACK OF ASSISTANCE AND TIME FRAMES TO SORT A QUERY OUT. IT IS DISGUSTING!! Colleen Warren
134 replies
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