Marius O

Stolen Parts

<p>My BMW 328M Sport was standing in Mendo's Pinetown yard after I had an accident.</p> <p>I am based in Johannesburg and for some reason my car was towed to Pinetown in Durban.</p> <p>I then had to pay R10000.00 to have my car delivered back to Johannesburg.</p> <p>I was then informed that my car would be delivered by the next Monday.</p> <p>Monday arrived and was not called or informed by anyone at Mando's.</p> <p>I then called them myself and was then promised that my car would be delivered on Tuesday.</p> <p>I was still not contacted on Tuesday about the whereabouts of my car.</p> <p>I then called Mando's again and was promised again that my car would be delivered on Wednesday.</p> <p>My car only arrived on the Friday.</p> <p>I then went to Mando's as my car busy being off loaded at the Joburg branch.</p> <p>The manager of the Joburg yard was with me when we opened the bonnet of my car.</p> <p>Surprisingly the whole wiring harness was stolen from my car and all BW sings and also window controllers and rain cencors.</p> <p>The manager and I took photo's of the missing wiring harness and then contacted the Pinetown branch.</p> <p>I was dealt with by a lady (cant remember her name) who told me numerous times that the owner of the yard would get back to me.</p> <p>Which he had never done.</p> <p>I eventually got hold of him, he then said he has not received any message regarding this matter of the stolen wiring harness what so ever.</p> <p>He then promised me that he would take full responsibility and will replace all the missing parts.</p> <p>He also promised to send a BMW approved mechanic to install all missing parts.</p> <p>The BMW mechanic arrived 4 months after my car had been delivered to Johannesburg from Pinetown.</p> <p>What a joke!!!</p> <p>They did not have even a 1/4 of the parts that were missing to replace.</p> <p>My car then went to the panelbeaters who then told Ibrahim the owner of Mando's they must make sure that all the parts must be ready in 4 months.</p> <p>4 months went by and then had to beg Ibrahim to send his mechanics with the parts to the panelbeater where my car was.</p> <p>His mechanics eventually arrived at 13:00 in the afternoon and made a total mess of everything.</p> <p>And again had the wrong parts.</p> <p>These mechanics were definitely backyard mechanics. No doubt about it.</p> <p>They basically ripped everything to pieces and caused even more damage to my car.</p> <p>My mechanic then contacted Ibrahim directly to inform him about the wrong parts that were delivered and all that Ibrahim did was swear at him.</p> <p>I then had to pay for a wiring harness and inform Ibrahim that I had done so.</p> <p>2 weeks ago I called Ibrahim and asked him to reimburse me for the money I spent on the wiring harness.</p> <p>He then told me to give him a half an hour and that he would call me back.</p> <p>I am still waiting for his call.</p> <p>I then called him back a week later and again got told he will phone me back.</p> <p>And again I am still waiting for this call.</p> <p>I then called him 2 weeks later again.</p> <p>He is now ignoring my calls.</p> <p>I have no choice but take this further and get lawyers involved and have him pay for parts, labour, and lawyer fees..</p> <p>He must also be liable for storage fees of my car which was delayed by his mechanics and their neglagance.</p> <p>I have tried everythimg in my power to be amicable about this.</p> <p>As I believe everyone deserves a fair chance.</p> <p>Clearly Ibrahim does not feel the same way and went in another direction.</p> <p>I strongly recommened that no one should use Mando's for anything.</p> <p> </p> <p> </p> <p> </p> <p> </p>