Ronel J

Nissan Parow - Bad experience

<p>I went to go and collecte my car, after they contacted me.  My car when in for a service.  The service manager did not even greeted me, someone else ask me who is working with her ask if he can assist, I say no I am waiting for the service manager.  She said to him he cannot assist because is working in a different section.  But he tried  from his side to be helpful, the Service Manager did not even greeted.  Ok paperwork is been done and car service paid for.  Service Manager is going to collect my car.  I went up to the car that the Service Manager brought to me and then I am asking, my car has a scratch and what happed.  And the Service manager said yes but your husband brought it in really my husband will tell me if he scratch my car.  The Service Manager said she will call the Manager, really...  After I nearly got a heart attach. I walk around the car and it was not my Nissan Tida.  Still awaiting for the Manager, I work to his office, and told them they given me the wrong car, No it is my car they said.  Really.  Then the Paperwork was someone elses.  The Person was waiting for is car. I ask are you waiting for you car, so I told him they want to give his car to me.  Service is bad, will think twice to go back.  They actually went and Look for my car.  Wondering if the invoice and information is correct???</p>