Kevin P

Inferior quality of loune suite

<p>I am very disappointed in your service. I bought a "genuine leather" lounge suite that is fraying after 1 year of purchase. I bought this suite in March last and reported it in May this year only to be told that it is out of warranty. I did pay for leather protection as per invoice. I have owned genuine leather lounge suites before but have never seen this type of fraying and quality of manufacturing before (look at the photo of the arm of the one chair). The leather is creasing. This lounge suite is in my second lounge (I have a TV room) and does not get  a lot of use. </p> <p>I am not convinced that this is genuine leather. I would like my suite to be repaired or replaced as this is not the quality that I have come to expect from  Fielli. </p>