BT
Busisiwe T
Active since Jun 2017
2
Reviews
0
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Reviews
2 reviews107 months ago
Bad service
<p>Bad service and attitude</p> <p>Have been having issues with unipin, am based in pretoria north. Went to buy electricity last night at 18:00 at engen garage 28 June 2017, since today 29 June I have not recieved my token via sms. Last night after an hour of waiting I called the after hours support technician , who is always not friendly and smells of bad attitude, and wants to quickly end the call, he told me every wednesday unipin updates the system . what nonsense is that., mind you this is not the first time I had to call the after hours technician becouse unipin was not responding, its the 3rd time now , if they can not provide service , why cant the tswane municipality or whoever is responsible for electricity for prepaid find other alternatives to replace this incompetent company. This morning I had to call prepaid on ********** 111, and they gave me my token via the telephone. Imagine if you are running out of lights and this happens!!!</p>
0 replies
107 months ago
Bad service and attitude
<p>Have been having issues with unipin, am based in pretoria north. Went to buy electricity last night at 18:00 at engen garage 28 June 2017, since today 29 June I have not recieved my token via sms. Last night after an hour of waiting I called the after hours support technician , who is always not friendly and smells of bad attitude, and wants to quickly end the call, he told me every wednesday unipin updates the system . what nonsense is that., mind you this is not the first time I had to call the after hours technician becouse unipin was not responding, its the 3rd time now , if they can not provide service , why cant the tswane municipality or whoever is responsible for electricity for prepaid find other alternatives to replace this incompetent company. This morning I had to call prepaid on ********** 111, and they gave me my token via the telephone. Imagine if you are running out of lights and this happens!!!</p> <p> </p>
0 replies
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2 (100%)