Daylin B

customer service

<p>I am writing to express my disappointment in the staff members of the Fish on Hooked N1 City store. Your order is placed 15-20 minutes at a time but you wait up to an hour to receive it. The most disappointing thing witnessed today was seeing an elderly lady being brushed off with the words "everyone is waiting". She asked your cashier named MAMA to help her with her regular chips order as her lift of the retirement village is waiting she was then told by MAMA that everyone else is waiting. What happened to help the elderly in a respectable manner? Your staff member has no remorse and respect towards their customers. We all know the slogan good food takes time but if it has a bad attitude added the food has a bad taste. I have decided to not buy from your store anymore and will not recommend any of my friends to buy there either. TRAIN YOUR STAFF TO HAVE RESPECT TOWARDS ELDERLY PEOPLE!!!! It is most disgusting to see any person to be treated with no respect, let alone an elderly lady. </p>