MR
Michell R
Active since Mar 2009
13
Reviews
0
Industries
Reviews
13 reviews64 months ago
Shocking Service
I ordered a pair of crocs on December 15th 2020. When I received the order, I realised that I had ordered the incorrect size and contacted Crocs SA to find out how i could swap out the item. They advised that I would have to pay R70 in order for them to collect the incorrect pair and they would at the same time deliver the pair I needed. I paid the R70 and heard nothing back from them. In the beginning of January I contacted their head office and someone was very keen to assist. They had asked me which pair I needed replaced. They then came back to me and advised that they did not have the item in stock and asked if I wanted a refund or swap for another product. I told the lady I would go back to their site and check if there was another pair I would like to get. When I was ready I called back but the lady was not available and I have been waiting ever since for an answer. I called the head office twice and cannot get through to anyone. This is rather annoying. I am immigrating and am going to lose out on the cost of the item along with the R70 I paid to have the pair collected. Shocking service.
0 replies
79 months ago
Hero, First Road Towing service
GD, this is specific to the Heroism of a tow driver who went out of his way to assist on all ways possible, from First Road. On Monday afternoon I had an accident on M1 north at Empire road. The gentleman went over and beyond and offered to give me a lift home as I had no other way to get home. He lives in Ennerdale, but went all the way to North Riding to take me home. I am so forever grateful. Discovery does supply hero's. Hi name is Lynwill and I would recommend his services to anyone, he was extremely efficient with the tow. Should you ever need a tow, please use him.. Tel : 0734287305
105 replies
84 months ago
Great Service
Emelio Mokgethi was amazing. I needed my car towed and he assisted me swiftly, and kept me informed along the way. I wish everybody had a wonderful disposition such as his.
56 replies
87 months ago
Bad Service
I ordered a dozen FRESH RED ROSES in Luxurious packaging for valentines, day delivered to day as per this link https://www.teleflorist.co.za/flowers/info_AQP0944.php The flowers arrived and there 10 mixed red and white roses, which are completely open and will last probably a day. I spoke to the lady and her attitude was disgusting saying that it DOES NOT say a dozen red roses, as teleflorist only instructs them to deliver flowers to the value a person pays. I think this is atrocious service, I will never again use this florist and work for a bank will be letting the whole of head office not to use this florist or teleflorist.
0 replies
87 months ago
Bad Service
I ordered a dozen FRESH RED ROSES in Luxurious packaging for valentines, day delivered to day as per this link https://www.teleflorist.co.za/flowers/info_AQP0944.php The flowers arrived and there 10 mixed red and white roses, which are completely open and will last probably a day. I spoke to the lady and her attitude was disgusting saying that it DOES NOT say a dozen red roses, as teleflorist only instructs them to deliver flowers to the value a person pays. I think this is atrocious service, I will never again use this florist and work for a bank will be letting the whole of head office not to use this florist or teleflorist.
0 replies
88 months ago
Great Service
I would like to Thank Life Bedforview for their amazing Service. In particular our family would like to thank Jenna Flowers for all the deeds she did in assisting to keep our mom in a good hospital for the few days she was there. We do believe there are angels on earth and Jenna is truly one of them. Thank you so much. We would also,like to thank Moira and Desiree who also assisted in every way possible. We hope this gets to the correct channels and these ladies are praised as they truly deserve to be. Thank You
0 replies
90 months ago
Bad Service
Good Day Perhaps this complaint is not intended directly to Discovery, it is around one of their suppliers and for not knowing short of where to go, I have placed my complaint here. I had an accident on the 19th Oct and my car was collected on the 22nd Oct and sent to Dent Tech in Strijdom Park. I have been getting the run around from Dent Tech since my claim was processed, which it was almost immediately, Last week Thursday I called and was unable to speak to Ramona directly, who is dealing with my vehicle, and the lady that I did speak to told me that they were waiting for the part from Peugeot, they had placed an order and sometimes it can take 1 to 2 months in order to deliver / import the part. At that time she also informed me that Ramona would send me an email with the Order to Peugeot so I could also follow up from my side. The very next day I sent an email to Ramona asking for the order so I could also call Peugeot and was informed at that time that the part was NOT ordered from Peugeot but from Maroon's and confirmed that the part would be delivered by Thursday 8th Nov and they would take a day or two to assemble and that the car would then go to paint. At this time, I informed Ramona that I would be undergoing an operation on the 20th Nov and that my rental car would have to be returned on the 26th, at which point she suggested that they should be done by then. I now have phoned today only to be told that the part WAS NOT delivered on Thursday and that they don't know why. So who knows? They also said they would call me back immediately, which they did not. I am undergoing two operations next week and hence my wife needs a car to get me to and from hospital and we also need to take my daughter to work. So If I don't have my car by end next week, my daughter won't be able to go to work. I am so fed up that I need to be the one to keep phoning an finding out what is happening. If I don't phone nothing gets done and even when I do phone nothing gets done. I now have to return my rental on the 26th, is it now my fault that Discovery has used a panel beater who takes their time and does not follow up. It's been 3 weeks and absolutely nothing has been done to my car?????? I would appreciate some feedback, as I am at my wits end. How am I supposed to undergo two surgeries and be stressed that I won't have a car to take me to hospital in need.
105 replies
94 months ago
Bad Service
When I first signed up for fibre, I was quite clear and as per all my written communications, that I only wanted the services to commence on the 1st July 2018. When the technicians came out to install everything, they activated the line on the 18th June 2018, however I DID NOT use the service, as I was under impression that it would start on the 1st July, hence 1st of July we did begin using the service. Subsequent they have charged me from the 18th June to 30th June, even though I did not use the service at all during that period. Around two weeks ago, my services were cut due to non payment of this amount, I spoke to Gugu who was supposed to have the amount expunged, she then had the services re-connected. Yesterday my services were cut again due to an account in arrears of the same amount. I work mostly from home and this is completely unacceptable.
106 replies
96 months ago
Great Service
I would like to thank Razia Sarlie, for assisting me swiftly with my claim process. She kept me in the loop, and I really appreciate it.
53 replies
102 months ago
No Refund for three months of incorrect debiting
I was incorrectly debited twice and have been waiting a 2 1/2 months for my refunds. Every time I call, they say the refund has been requested, but I never receive the refund.
210 replies
Review Distribution
5 Star
4 (30.76923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
8 (61.53846153846154%)