Active since Jul 2017
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3 reviews11 months ago
Avis Horrible Service
Dear Avis, I am writing to formally dispute the unauthorized charge made to my account in relation to the vehicle I rented from Avis on Thursday, 24 April 2025 at 11:57 AM. The rental vehicle was a silver Suzuki Swift, registration LW26YT GP. Upon receiving the vehicle, a joint inspection was conducted with your staff, during which I immediately noticed and reported damage to the left rear fender. I expressed my dissatisfaction with receiving a vehicle already in a damaged state. The Avis representative assured me that the damage would be documented on the inspection report and that a replacement vehicle would be delivered the following day. The damaged vehicle was indeed collected, and I was required to sign a return report. On that report, I explicitly noted that I did not cause the damage, and that the car was delivered to me in that condition. Your representative acknowledged this at the time. To my shock and dismay, Avis has since debited funds from my account without any notice, prior consent, or communication. I received no phone call, explanation, or documentation justifying the charge or confirming any agreement from my side. This conduct is wholly unacceptable and may constitute unauthorized debit and potentially *****ulent activity. I demand that: The full amount deducted be refunded immediately. A full explanation and itemized invoice for the charge be provided. The damage claim (Claim Number 527703875) be closed, as the damage pre-existed my rental. Written confirmation be sent to me within 5 business days confirming that no further charges will be made without my explicit consent. Please consider this my formal notice of dispute. If the matter is not resolved promptly and satisfactorily, I will have no choice but to escalate this matter through legal channels, including but not limited to filing a complaint with the Consumer Protection Office and initiating legal action to recover any losses and damages incurred. You may contact me urgently at 0822114197 to resolve this issue. Regards, Danielle Wehr
53 replies
11 months ago
Great Service from N4 Auto Craft
Thanks JP and Team for helping with both my cars repairs was outstanding. Service for your team was great they help me and kept me updated from start to the end.
0 replies
106 months ago
Warranty Status Fri 2017/03/10 08:21 AM still waiting!!
<p>I had no respone sence I have bouth my car from Oranje Toyota Kroonstad the car have no warrenty status,</p> <p>so i can not do repairs on the car!!! i have send mails phone the at Toyota.</p> <p> </p> <p>Han no respones yet!!</p> <p> </p> <p>This was my last mail and had no response yet to this aswell!!</p> <p> </p> <p>Good Morning,</p> <p> </p> <p>It’s been more than 4 months and I still waiting for Toyota to help me whit this car warranty status !!?</p> <p> </p> <p>I have to know what’s going on they just giving no answers on the problem.</p> <p> </p> <p>My next step after this week if I don’t get a proper answer you will get a letter from my Lawyer Toyota!!!</p> <p> </p> <p>My account details is as follow.</p> <p> </p> <p>Danielle Wehr</p> <p> ********** 023081</p> <p>Joubert Wehr Kitchens</p> <p> ********** 3605</p>
56 replies
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2 (66.66666666666667%)