TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
N4 Auto Craft has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked N4 Auto Craft across 27 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Incident reported to Discovery South Africa in December 2025. Assessor indicated it is a 5-day job and appointed N4 Autocraft in Pretoria East. They contacted me to book the vehicle on 20 January 2026, for the repair after they received the spares. The tail light lens needed replacement, the white bumper needs plastic marks to be removed and possible replacement of the black plastic skirt below the bumper. It is now 1 whole month at the repair shop, and still no vehicle. I feel sorry for the people who send their vehicle in with a real dent; it would probably take about 2 months at this rate. Very poor service from N4 Autocraft.
1 reviews | Active since Jan 2020
Incident reported to Discovery South Africa in December 2025. Assessor indicated it is a 5-day job and appointed N4 Autocraft in Pretoria East. They contacted me to book the vehicle on 20 January 2026, for the repair after they received the spares. The tail light lens needed replacement, the white bumper needs plastic marks to be removed and possible replacement of the black plastic skirt below the bumper. It is now 1 whole month at the repair shop, and still no vehicle. I feel sorry for the people who send their vehicle in with a real dent; it would probably take about 2 months at this rate. Very poor service from N4 Autocraft.
1 reviews | Active since Jan 2020
Extremely disappointed with my experience at N4 Auto Craft. The repairs to my vehicle took far longer than initially communicated, and at no point did anyone bother to communicate delays or provide updates. I had to constantly follow up myself just to get basic information. To make matters worse, when I finally collected the vehicle, I noticed the rearview camera had been damaged during their time with it. I immediately brought this to their attention, but they outright refused to take any responsibility. This level of service is completely unacceptable. Poor communication, lack of accountability, and a clear disregard for customer satisfaction — I would strongly advise others to think twice before trusting their vehicle to N4 Auto Craft.
1 reviews | Active since Jan 2020
Extremely disappointed with my experience at N4 Auto Craft. The repairs to my vehicle took far longer than initially communicated, and at no point did anyone bother to communicate delays or provide updates. I had to constantly follow up myself just to get basic information. To make matters worse, when I finally collected the vehicle, I noticed the rearview camera had been damaged during their time with it. I immediately brought this to their attention, but they outright refused to take any responsibility. This level of service is completely unacceptable. Poor communication, lack of accountability, and a clear disregard for customer satisfaction — I would strongly advise others to think twice before trusting their vehicle to N4 Auto Craft.
1 reviews | Active since Jan 2020
N4 Autocraft truly provides excellent service. They are professional, efficient, and consistently keep us updated throughout the repair process. Their commitment to regular feedback and clear communication makes doing business with them an absolute pleasure. Highly recommended for hassle-free and reliable panel beating services!
1 reviews | Active since Jan 2020
N4 Autocraft truly provides excellent service. They are professional, efficient, and consistently keep us updated throughout the repair process. Their commitment to regular feedback and clear communication makes doing business with them an absolute pleasure. Highly recommended for hassle-free and reliable panel beating services!
1 reviews | Active since Jan 2020
My vehicle was sent to this service provider by a third-party insurer for an assessment. Reception rude (no customer service). I receive the quote from the assessor and the insurer approves the repair. This was a week ago. Today I call them to book the vehicle for repairs and send them the quote, done at their premises. I receive an email back saying that the cost will be R3000 more than the quote and I will have to cover this out of my own pocket even after the insurance settlement, but I will receive discount if I pay them in hard cash!!! Who carries R22 000 cash! I send this to the insurer immediately and they start the entire process from scratch again. I just wasted two weeks trying to get my vehicle repaired. If this is how they conduct business even before repairing your vehicle, I don't even want to know what your vehicle will look like after they worked on it.
1 reviews | Active since Jan 2020
My vehicle was sent to this service provider by a third-party insurer for an assessment. Reception rude (no customer service). I receive the quote from the assessor and the insurer approves the repair. This was a week ago. Today I call them to book the vehicle for repairs and send them the quote, done at their premises. I receive an email back saying that the cost will be R3000 more than the quote and I will have to cover this out of my own pocket even after the insurance settlement, but I will receive discount if I pay them in hard cash!!! Who carries R22 000 cash! I send this to the insurer immediately and they start the entire process from scratch again. I just wasted two weeks trying to get my vehicle repaired. If this is how they conduct business even before repairing your vehicle, I don't even want to know what your vehicle will look like after they worked on it.
1 reviews | Active since Jan 2020
just now New If I could give zero stars I would. They damage your vehicle and break your keys then refuse to take responsibility for their negligence. They try to get you out of their shop as fast as possible. Will be lodging a complaint with the insurance.
1 reviews | Active since Jan 2020
just now New If I could give zero stars I would. They damage your vehicle and break your keys then refuse to take responsibility for their negligence. They try to get you out of their shop as fast as possible. Will be lodging a complaint with the insurance.
1 reviews | Active since Jan 2020
Huge shoutout to JP Nortje and his team @ N4 Autocraft for attending to the repairs on my vehicle within a reasonable time frame. I was really impressed with the communication as I was updated on the progress of the repair every step of of the process. Great job guys, keep it up.
1 reviews | Active since Jan 2020
Huge shoutout to JP Nortje and his team @ N4 Autocraft for attending to the repairs on my vehicle within a reasonable time frame. I was really impressed with the communication as I was updated on the progress of the repair every step of of the process. Great job guys, keep it up.
1 reviews | Active since Jan 2020
Thank you JP and team for the exceptional service I have received at N4 autocraft. Well organized workshop, attention to detail profesionalism and dedication to sticking to the time frame given to me are truly praiseworthy. Communication was seamless, and they kept me updated every step of the way. I would highly recommend N4 Autocraft.
1 reviews | Active since Jan 2020
Thank you JP and team for the exceptional service I have received at N4 autocraft. Well organized workshop, attention to detail profesionalism and dedication to sticking to the time frame given to me are truly praiseworthy. Communication was seamless, and they kept me updated every step of the way. I would highly recommend N4 Autocraft.
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