Active since Jun 2016
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8 reviews2 months ago
POOR SERVICE N4 Autocraft
Incident reported to Discovery South Africa in December 2025. Assessor indicated it is a 5-day job and appointed N4 Autocraft in Pretoria East. They contacted me to book the vehicle on 20 January 2026, for the repair after they received the spares. The tail light lens needed replacement, the white bumper needs plastic marks to be removed and possible replacement of the black plastic skirt below the bumper. It is now 1 whole month at the repair shop, and still no vehicle. I feel sorry for the people who send their vehicle in with a real dent; it would probably take about 2 months at this rate. Very poor service from N4 Autocraft.
0 replies
2 months ago
Poor service Discovery Insure
Incident reported to Discovery South Africa in December 2025. Assessor indicated it is a 5-day job and appointed N4 Autocraft in Pretoria East. They contacted me to book the vehicle on 20 January 2026, for the repair after they received the spares. The tail light lens needed replacement, the white bumper needs plastic marks to be removed and possible replacement of the black plastic skirt below the bumper. It is now 1 whole month at the repair shop, and still no vehicle. The cash provided for Uber by Discovery has long run out, and I'm still waiting for the top-up payment. I feel sorry for the people who send their vehicle in with a real dent; it would probably take about 2 months at this rate. Very poor service from both Discovery Insure and N4 Autocraft.
106 replies
2 months ago
Poor service Season Golf, Lesiure and Spa
Very poor experience for conferencing and accommodation for a large group of 90. Couldn’t sleep in the bed for the first night due to ants falling out of the A/C and covering the bed. Housekeeping said they would attend to it, but never showed up. Management indicated they would apologise, but never did—just cheap lip service. Only 4 toilets for 90 people at the conference venue, very poor planning. Served chicken, butternut and potato wedges for the past 4 days we were here. Some lights were not working in the conference room. Breakfast was not ready at 6:30 as planned. Dinner was not ready at the scheduled time, but was served 45 minutes later. No apology. Very poor management. Insufficient food was prepared for the delegation we paid for, so overcharged and under-provided. This is *****.
0 replies
45 months ago
Discovery Bank APP failure
So glad I didn't move my accounts from Nedbank to Discovery bank. I spent over 30 minutes on numerous calls over 2 days, just to get my secondary card holder on the APP, but it does not work. I followed all the steps from the consultants and still no joy. Just lucky I didn't move all my accounts over, I would have been in a serious mess right about now, when I need to use the functionality of the APP. STAY AWAY .
134 replies
46 months ago
Discovery Insure poor customer care
I made 2 emailed requests to Discovery insure to cover 2 vehicles in February and July. On both occasions I received a response to say the quote will be emailed. On both occasions I did not receive the quote, including current request made twice already. I took my business to Outsurance due to lack of customer care. I've learned that Discovery is not big on retaining customers as compared to Outsurance.
134 replies
99 months ago
Hollard-Wakeprop
Hollard paid out a claim to Wakesfield (Durban) to paint my Mum's unit in Fairways complex. Although Hollard paid out on the quote presented, Wakesfield is now allocating the job to another painter who is using a poorer quality paint that was quoted for and paid out by Hollard. I request Hollard to intervene with Wakesfield as this is improper use of the money paid out. Policy number is FAIRWAYS B/CORP: FAIR001/0005.
105 replies
120 months ago
Panasonic 3D
<p>Excellent turn around time and settlement by Kelebogile Bezu after escalating initial claim to supervisor level.</p>
53 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
3 (37.5%)
1 Star
2 (25%)