NisaDawood O

Ripped Off by washing Line Manufacturer

<p>I purchased a foldaway washing Line from the above Manufacturer in May 2017. I paid an amount of R 1971.00 including installation . However when we used the line the following day, the washing line collapsed and injured my husband and damanged his glasses.</p> <p>I complained about this to the owner, via a string of emails and 2 weeks later the installer " repaired " the washing line. When we tried to use the washing line for a 2nd time, the lines caved in and  all the washing fell  on the floor. I then requested for a collection of the washing Line and a full refund. Despite the Company collecting the washing Line and sending me a credit note for the value of the washing line less the installation on 06 July 2017, I am still waiting for my refund. I have sent several emails asking for my moneyto be transferred to my bank account, but to date the owner just avoids my mails. I am now out of pocket  with no washing line either. This Company has provided inferior service and taken my money , thus committing fraud and theft.</p>