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salalene S
Active since Aug 2017
3
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3 reviews13 months ago
Unpaid claim
Hi We are group of 26 people joined as a burial society 10 years ago things were going well till now. Last week I put my claim as my in-law passed on then they told me that I have errors for February that was 352 and I forwarded the payment and proof of payment again they told me that March still outstanding then I asked them how cause it was not month end yet and they know that I'm ways making payment on the 28th of every month. Then I was told that there is a new law from their underwriter that money must payed by the second of everymonth then I told them I didn't receive any communications from them and it's were they send me a letter dated the 17th of March then I told them it's short notice if I didn't call to ask abt my claim I was not going to know about it. On Friday morning all my people payed the scheme then I made payment still my claim not paid wen I call they kept on telling me they are busy with my claim can you pleasevhelp me to investigate this company and I want my money. Another thing I want South African to be aware of *****sters around
0 replies
44 months ago
Money transfer
Its being a week since I transferred money from my old mutual money accout to my Absa cheque account the money doesn’t reflect i tried to trace it but no luck old mutual keeps on sending me e mails telling me that they are busy investigating . I received emsil yesterday saying money will reflect to my account within 24- 48 hours i did check with Absa no money was in my account so if the money didn’t go into my account it supposed to bounce back to my old mutual money account but still there is no trace so it looks like its a fraud
0 replies
44 months ago
Money transfer issues
Hi I received money from my old mutual money on 23 /08/ 22 then I made eft payment to my Absa bank the same day till today I didn’t receive it i tried to call to check what went wrongi even wrote emails sending proof of payment but still i have no answers till today . The reply that i got is they send my quiries to relevant people they are busy checking but they dont reply back i always call or write the email they dont give feedback
74 replies
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