Lloyd M

Liars and pathetic customer service

<p>NATIONAL MOTORSPARES PHOENIX PLAZA KZN , I CALLED IN DURING THE COURSE OF THE WEEK TO GET A QUOTE ON PARTS FOR MY VEHICLE , A CLUTCH KIT AND A SLAVE , THEY QUOTED ME R1100 FOR THE KIT AND R600 FOR THE SLAVE , I THEN SAID I WILL COME IN THE FOLLOWIG DAY TO PICK UP THE PARTS , MY MECHANIC WENT THERE THE NEXT DAY AND THEY SAY THEY DONT RECALL GIVING ME THAT QUOTE AND ITS NOW R3200 WHEN A SUPERVISOR SUREN OR SUMEN QUESTIONED THE GUYS NONE OF THEM OWNED UP SO IN OTHER WORDS YOU ARE MAKING ME THE CLIENT A LIAR , IF YOU CANT HONOUR YOUR QUOTES CLOSE YOUR SHOP , YOU JUST INCONVENIENCED A CLIENT AS I NOW HAVE NO VEHICLE , THE SUPERVISOR THEN TOLD ME ON THE CALL THAT I SHOULD GET THE MECHANIC TO COME THERE WITH A SAMPLE AND HE WILL GIVE ME THE PARTS AT COST PRICE , I ADVISED HIM I AM NOT PREPARED TO PAY MORE THAN THE INITIAL QUOTE, WHEN THE MECHANIC WENT THERE A MANAGER TOLD HIM HE WILL NEVER DROP THE PRICE , THE STAFF AT THIS SPECIFIC SHOP IS BRINGING DOWN THE COMPANY NAME I WILL NEVER SUPPORT YOU AND WILL MAKE SURE MY FRIENDS AND FAMILY DONT EITHER YOU GUYS ARE LIARS AND THIEVES </p>