Active since Aug 2017
This was now my 3rd Hilux ******, I moved to Netstar 2 years ago because of all the promises and dual systems. Saturday 2nd November my Hilux was ****** 15:33, the report from Netstar shows a theft ignition ID tag, yet nothing was done. The app still shows my unit is working and signal being recieved. When asked via email no response and also not on the app.
The service from them are extremely bad, or maybe just because I paid everything in full and not just a deposit as requested. From date of payment to now its been more than 30 days and they promise a 7 - 10 working days turnaround time.. Bradley & Jaco do not communicate delays and only if I phone or mail some new excuse will come up. From Colour of net to poles not being delivered to the latest being no power for two days. I understand that problems do happen in the real world but after recieving full payment dont you try and keep customer happy. I treatened about wanting money back then you just get some rude reply about T & C. This makes me worry about the quality of the product, if the service is like this what must the workmanship be like. Bradley Corbi and Jaco Bezuidenhout Sales – Installations – Technical Support – Research and Development Telephone : +27 (0) 79 441 4757 +27 (0) 74 579 4353 +27 (0) 63 854 9692 Fax : +27 (0) 86 597 6618 | email : info@allseasonpoolcovers.co.za sales@allseasonpoolcovers.co.za accounts@allseasonpoolcovers.co.za | Address 167 Valley Road, Rietfontein, Muldersdrift, Roodepoort, Johannesburg, South Africa
I contacted them before taking my Samsung dishwasher in for repairs, they assured me it will take 2 - 3 days for repairs to be done. I have to pay a quote fee before they even look at the machine. I contacted them after 3 days where I have not even received a quote, I got a quote late Friday afternoon where you have to pay in advance before they start work, they assure you again that it will take 3 days max. I contacted them on the 3rd day and response is just that the spares guy is not in will get back to me tomorrow. Being an Authorised agent for Samsung I cannot believe this poor service and I'm sure that Samsung is not even aware of this.
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