VM
Vel9090 Myself
Active since Aug 2017
5
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0
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Reviews
5 reviews11 months ago
Seamless onboarding,...
Seamless onboarding, their consultants are very professional and patient, very informative, and lastly, I love the fact that everything is digital no paperwork.
58 replies
11 months ago
****** / **** / *********** KIA Vereeniging
On the 05th May 2025 I took my precious Kia Picanto for 180 000 KM/s service, my car was in a very perfect condition, running smoothly and loved it, I then took it to KIA Vereeniging for service, was told that my car needed a coolant flush which I authorised and then my clutch cable was adjusted, and then I was told that my clutch cable is not good that I needed to change it, well I asked for a quotation and was told it was not in stock, but was advised that it is still clutching I needed not to worry I should just order a new one which I did, paid R5,364.70 cash for major service, and then I drive away with my car for 10 km/s and parked it overnight and the next morning my clutch started to make a squeaky sounds when clutching, I called Kia and was told to bring it in for check-up, I meet the service foreman and he tells me that it is clutch cable, I then pay for clutch cable which costed me R2,329.70 and was told that after replacing the clutch cable the sounds will go away when clutching, and I wait for my car at Kia until they are done with the clutch, and I ask for a test drive afterwards which is something they thought I wouldn't ask for as I am now told that the sound is still there because the pressure plate is now worn out and I'm now furious because the car was still Okay when it came for service and then after they adjusted the clutch cable it is giving me problems and then I'm told it's a clutch cable and the next thing I'm told to change the whole clutch kit was quoted R13 000 including labour and when I started to complain I'm being given another quotation for R7856,70 AND I'm TOLD THAT AFTER REPLACING IT THE SOUNDS WILL STOP, HOW DO I NOW TRUST THIS BUNCH OF AMATEURES , and the clutch is not clutching well when I drive it worse part it was making a very disturbing and huge sound when reversing and then the service foreman has the audacity to tell me that he has nothing else to say to me, and was very rude when I told him that they broke my car, I am now stuck with a vehicle that is very noisy because of their incompetence, that foreman is very rude, disrespectful and ****** to the core, just because I am a black person I'm being ****** and taken for a ride by this ******. I even complained when I was called by Advisor in Motor management solutions, but I'm sure my complaints went to deaf ears.
0 replies
21 months ago
Fast application, everything done online at the comfort of your home
Fast application, everything done online at the comfort of your home. Great service indeed, you apply, get approved, get paid all on the same day, how cool is that!
0 replies
42 months ago
Poor customer service
Poor customer care I called the customer care line yesterday (04/11/2022 @18h32) and I spoke to a certain consultant, I forgot his name. I have a problem with some unauthorised debit order that had gone through my account, This guy went into tell me that I need to go to the police station and open a case and then go to Capitec Bank with a case number, and then the other option is to contact the third party to request a refund. Mind you, he didn't even ask for my name, my ID number or account number to check what's happening on my account or to verify what I'm telling him. Is this the new treatment Capitec decided to implement on their customer service. I'm ****ed.
132 replies
105 months ago
Brio Loans
Brio loans a scam, beware of these guys, the guy Samuel said the company will source a loan for me but I must first pay R 2,500.00 for ITC issues, I fell for the trick please don't be a victim. Their details: Office hours: Mon to Fri 8am to 5 pm. Sat 8am to 2pm. Sun and Public Holidays by appointment Email: ********** Fax: 0864 807 050 Cell: ********** Landline: ********** Postal: P.O Box 5756 Pretoria Noord 182 Phyical. 1230 Festival St, Hatfield, Pretoria
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)