julie C

Disgraceful Client Service

It is always sad in a service industry to deal with incredibly rude accounts personnel, who do not have the professional or social ability to handle clients. I raised a legitimate query with Electroc on one of their wrongly issued invoices, only to be faced with a letter threatening to blacklist us, (without obtaining a judgment, which is unlawful). The actual plumbers/electricians have been a pleasure to deal with over the years, but we will never use this company, nor recommend them, due to the shameful and poor manner in which clients are handled by Ms Ria Maree. What a complete disgrace this woman is.