RM
Rajen M
Active since Sep 2017
3
Reviews
0
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Reviews
3 reviews49 months ago
I would like to writ...
I would like to write a review about King Price Insurance, King Price is still King when it comes to customer service , I would like to thank Reagan and Sasha on their outstanding performance in getting my claim resolved in a record breaking time, Keep up the good work, King Price an insurance company you can rely on even in your sleep.
74 replies
57 months ago
another perfect service
I would like to thank Justin King for his perfect service, it is guys like you that keep King price the King of service providence, King price keep up the great service to us thank you.
53 replies
105 months ago
never buy a Kia even if it hurts, cause the Kia experience will **** you (message from the grave)
I took my car to the dealer Multi Franchise Umhlanga on the 14/08/2017, I have been disrespected by the Dealer Principle and his management staff due to them ignoring my calls and emails. The receptionist should be able to confirm the number of calls I made and could not get hold of anyone and none of my calls and emails where responded to. In the 2 weeks that my car has been at the dealer I only spoke to the Dealer Principal twice. The service manager could not keep to his feedback date\time in fact I had to call him back must be lack of airtime, all the time and heard excuses from him. At the second week of my car being at the dealer the DP and I came to an agreement that they will settle the bank and do a new deal. That was also not fulfilled by the end of the week Due to the settlement and shortfall of which I said that I will not take responsibility of due to me already paying for the vehicle for 1 and a half years as a defective vehicle, I wanted a new deal. I am very disgusted with the service and treatment I have received from the dealership. I feel insulted and given the worse customer service ever given in my life. It must be the color of my skin! I then stooped to a beggar level and been to a meeting at the MFC Umhlanga with the DP, (Gary)service Manager (Clinton) and workshop supervisor (Adrian)on the 29/11/2017 where we had come to an agreement that assistance will be requested from KIa Africa and I would get feedback the next day from them on the way forward, this morning after receiving no feedback I contacted the service manager Clint, who explained that I would have to pay short fall as per Kia Africa of 60% for the parts. I then explained why should I play anything due to the workshop misdiagnosing the fault while the car was under warranty, he then told me he would contact me at 12 same day. I had received no call from him until 2.30pm where I had to call him back and again listen to his excuse which I refused to listen to. I believe that they forgot about me as soon as I left the meeting. KIA AFRICA is just as bad so i guess the KIA outlets take after the the main outlet, Kia experience is something i would not want anyone to go through, it is miserable. Disappointing is that we have 3 Kia Rios in the family, 2014 1.2, 2015 Kia RIO TECh hatch besides mine the daughters and the fiancés were purchased brand new.
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)