KS
Kavisha S
Active since Sep 2017
4
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0
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Reviews
4 reviews43 months ago
Margate Beach Lodge - my number 1 holiday destination on the South Coast!
I had the best time at Margate Beach Lodge over the last week. At the very last minute I decided to book a few days away for my birthday. Due to the high prices and low availability because of school holidays, I ended up booking 2 double rooms at this beach front accommodation. I was pleasantly surprised when we reached and were upgraded to the penthouse. Words do not exist to describe the beauty of this place. The massive 3 bedroom penthouse was immaculate. The 3 bedrooms were huge with each having their own full en-suite. The finishings were simple and so tastefully done. The balcony...definitely the best part of the penthouse! Whales and dolphins were plentiful and had us all excited with the huge splashes in the distance. The manager and staff were so friendly and always willing to assist with any queries. The chef tried to accommodate for our dietary requirements for breakfast without us even requesting it. Breakfast was delicious! Everyone working there was so happy and bubbly and it just added to the happy, positive vibe that emanated. We had a lovely time. Special thanks to the manager, Cross. Your kindness and generosity was very much appreciated. Thank you for making my birthday so special and very memorable. You are doing an amazing job and I will definitely be back to celebrate with you all again.
0 replies
55 months ago
Build It and Duram are about real quality service
I would like to thank the team at Build It Pinetown in Chancery Lane for their absolutely amazing service. U have gone beyond the call of duty to ensure I was happy after my unfortunate experience. I had purchased Duram paint which was the wrong color. This was only noticed when my painter was almost done with the apartment. Duram was extremely apologetic and compensated me with twice the amount of paint I previously bought. Thank you very much Duram! Build It was phenomenal. I received excellent service from Jonathan before realizing the issue. Once my attention was drawn to it I connected Build it, Jonathan, Lee Holwill and Brian were incredibly professional and did everything possible to not cause me any unhappiness or distress. I am truly grateful for the outstanding service and for helping me with my painter's remuneration. I am impressed by the level of commitment and understanding displayed by this business. I will definitely continue to be your number 1 fan.
159 replies
80 months ago
Imperial Nissan South Coast Rd- Definitely the best!
I bought my Nissan Qashqai from Nissan Imperial in South Coast Road in April 2019 and I am always left with a smile after every encounter with any staff member from there. I have owned other brands of cars but have never experienced such quality of service before. I am thoroughly impressed with the sales team there! Not once was I ever made to feel like an "ordinary customer". Hats off to Vernon and Ray for always exceeding my expectations. You guys are totally amazing and I don't think I'll be buying any other brand from any other dealership after the experience I have had with you. You give a new meaning to "putting the customer first".
0 replies
104 months ago
Duo properties....never again!!! Romantic Margate weekend spoilt!
I was absolutely horrified with the service my boyfriend and I received during what was supposed to be a romantic road trip. On Saturday, 21 July 2017, my boyfriend and I decided to spend the last night of our road trip in Margate. We found Duo properties but they were closed. We called the phone number on the door and a lady named Elsa answered the phone and said she wasn’t far from the office and we should wait for her. She mentioned she had an apartment available for R550 per night. My boyfriend and I considered this a great saving since we had been spending anything between R800 – 1200 per night for the three nights prior. Once Elsa returned to the office, she began telling us about the apartment and that she had two available in the same block of flats. We were expected to choose an apartment by being given flat numbers instead of photographs or even being taken to see the place. Whilst talking to Elsa, she prepared the paperwork and to our shock we ended up paying a total of R1650. We were given the keys and made our way to the apartment. We had to figure out all the keys and codes on our own! Upon arriving at the apartment, we were absolutely disgusted that people will rent out property with bedding that looked over 2 decades old. It even had cigarette bud burns. We were definitely not going to sleep on that bed and we were not prepared to pay for the apartment. Without even spending fifteen minutes there, we phoned Elsa to tell her we weren’t going to be staying there. When we called the first time, the phone just rang…a few minutes after that we tried again but the call went on to voicemail. I left a message stating we are not happy with the venue and please return our call as soon as possible so we know what’s the procedure. We consulted the documents but Elsa's number was the only one to contact in case of emergency. My boyfriend and I did not even stay for more than 15minutes in the apartment and then decided to go to a hotel. We spent the night there and had a much cleaner, neater venue. Only the next morning around 9am did Elsa return our call. We told her we would meet her at the office a short while later. We had a very pleasant meeting with Elsa who totally understood our predicament and she said she will arrange for a refund and if we could give her our banking details. My boyfriend smsd these details to her whilst still in her presence. She saw the message on her phone and then bid us farewell. From 22 July until today (September) we have contacted Elsa over 10 times and have even made contact with one of the senior people at Duo Properties named Marietjie but no one is interested in assisting. I am now at the height of frustration! I think we have actually come to terms with the fact that we won't be seeing a cent of our refund, however, it is important to get the word out there.....stay away from Duo Properties...this agency is just bad news.
0 replies
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1 Star
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