georgi F

Ruined blazer

I am so upset by the lack of accountability by Nannucci. I took my favourite white blazer in to be dry cleaned (which it has been dry cleaned many times before) and it came back with the fabric bobbled, it now looks like it has black spots all over it, how this happened is beyond me. The company then sends a letter to me saying its the manufacturers fault and i should claim from them. It is not their fault, it is a dry clean only item and it has been dry cleaned in the past. The cheek of it all is that I did not even get refunded for the dry cleaning fee I paid.